Bob Brown Chevrolet

Category: Chevrolet dealer

Address: 3600 111th St, Urbandale, IA 50322, USA

Phone: +15153443786

Opening hours

Sunday: Closed

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Carolyn Walker

Sep 30, 2022

Was always concerned about when my car would be available. Don kept me updated. So enjoying my new Camaro!!

Joni Moore

Sep 30, 2022

My brakes squeal exceptionally loud. Bob Brown's response "that is normal". Replaced all four brakes and rotors - two weeks after, now my brakes squeal as loud if not louder. I have yet to find another Yukon with brakes that make such a squeal. One of my taillights was intermittent on and off - Bob Brown's response - that will be $1000 to repair and by the way for us to look at it will be $100 (we will charge you $50). Found a fix on the internet - it took 1 hour and the taillight worked ever since. My front shocks locked up twice now and leaked all over the place. Bob Brown's response - these shocks have a known problem of leaking and sticking. The last time the shocks failed it cost me two front tires. Not much more to say than completely disappointed about part quality and maintenance.

James Johnson

Sep 29, 2022

My Service Advisor, Sonny/Sanin was terrific. Thank you, Sonny!

Elizabeth Stuhr

Sep 29, 2022

My experience at Bob Brown was awesome! My service advisor Sunny was fantastic to work with! He got my car serviced, which included a part replacement, in an incredible amount of time. I will definitely refer him to my friends and family! Thanks Sunny for your great work!

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Questions & Answers

What time close for oil change

Antonio Silva | Oct 1, 2019
Antonio Silva | Oct 1, 2019

Thanks everyone for the help

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How often should I change my air filter?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Typically, your engine air filter should be changed every 12,000 miles or 12 months, whichever comes first. However, these intervals can change depending on the vehicle model, the kinds of conditions you drive in, and how much you drive. Signs your engine air filter may need to be replaced: - Reduced fuel economy - Reduced power - Reduced acceleration - Illuminated Check Engine light

When should I get a tire rotation?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Tires are rotated to achieve a uniform wear for all tires. Each tire performs different tasks (such as steering in front- versus rear-wheel drive), therefore tires wear at different rates. Your tires should be rotated every 7,500 miles to prevent irregular tire wear.

Do you offer detailing services?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

No, we do not.

Can I still get approved for financing even if my credit score isn't the best?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Yes, you can!

Do you have a certified pre-owned vehicle options?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Yes, we do!

Do you offer college discounts or rebates?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Yes, we do!

Do you have Spanish speakers on staff?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Yes, we do!

Can I sell you my car even if I don’t plan on buying a vehicle?

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Yes, you can!

How to Pair Your Bluetooth Smartphone

Bob Brown Chevrolet | Aug 31, 2022
Bob Brown Chevrolet | Aug 31, 2022

Using the Infotainment Touchscreen 1. Turn on the vehicle and keep it in Park. 2. Touch the Phone icon on your vehicle’s touchscreen. 3. Look for an option on the screen to add or connect a new phone. It may say “Add Phone,” “Pair Device,” “Connect Phone” or “+.” 4. Go to your phone’s Bluetooth settings, turn Bluetooth on and select your vehicle from the list of options. 5. Confirm the code shown on the phone matches the code on the infotainment touchscreen. 6. Touch Pair on the infotainment touchscreen. You may also have to accept the pairing on your device, as well. 7. If prompted, agree (or disagree) to allow the infotainment system to access your phone’s contacts and messages. Note: If you disagree, your contacts and messages will not be downloaded. In this case, you will be able to make calls after pairing by saying a phone number but will not be able to use a contact’s name to make a call. 8. When the pairing is complete, the infotainment screen will show your phone as available for making and receiving calls.

Do you guys pick up vehicles for oil changes

Rusty Simpson | Oct 1, 2018
Matt Kershner | Oct 1, 2018

Yes they have done ours before but it's within reason on how far you are

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