University PC Care

Category: Computer repair service

Address: 2117 S Glenburnie Rd STE 6, New Bern, NC 28562, USA

Phone: +12525581280

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–2PM

Reviews

Ashley Mills

Sep 23, 2022

The assistance in the store was awesome as always, but being charged for an unscheduled appointment even when I called before I went in and was told by customer service that I didn't need an appointment is ridiculous. So, I called regarding being charged $60 v/s $30 due to not having an appointment both the supervisor and his upper representative were both rude and wouldn't budge. Yes, I was not a happy customer when I called and will not deal with them any longer, sadly because the techs in the New Bern location have been nothing but awesome and helped me with every issue I've had with nothing but respect. Customer service should be a priority and communication is key. That needs to reflect in upper management.

Robert Santiago

Sep 9, 2022

Went above and beyond to assist with my iPhone. Will continue to utilize them for any AppleCare issues.

Bill Droese

Aug 25, 2022

Just left them, Ian was wonderful and entertaining while fixing my problem. I will be going back to get a laptop fixed!

Alberta Novak

Aug 20, 2022

Amazing staff. They were so helpful. I am computer illiterate and they were able to explain my issue where I was able to understand the problem. New Bern is lucky to have them. Please visit them for all your computer and phone issues.

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Questions & Answers

Do they buy apple watches

Patricia Taylor | Nov 4, 2021

University PC Care | Nov 4, 2021

Sorry, we do not.

Do you repair ipad pro 11" (2018) screens? Only the glass is affected i think. No apple care.

Bryan Davis (B) | Sep 30, 2020

University PC Care | Sep 30, 2020

We would facilitate a whole unit replacement through Apple. Http://myios.care

I have a motorola Z4 with a broken screen. Do you repair them? and how much?

Tom Brown | Sep 30, 2020

University PC Care | Sep 30, 2020

Unfortunately the only phones we work on are iPhones. May want to check with ibreakufix

Do you take apple care for my broken phone through U.S. cellular?

shawn mccormick | Sep 30, 2020

University PC Care | Sep 30, 2020

We sure do!

My old laptop stopped working in my move up here its dell beeps continuously and black screen any ideas if not how much is a diagnostic?

spillerscannie | Sep 30, 2020

University PC Care | Sep 30, 2020

Our minimum fee is $60 and re-seating your RAM would be included and sounds as though it may resolve your issue.

My iPhone 11 will not turn off or do anything it's like it's frozen. Do you fix that and my front and back of phone is cracked can you repair it.

Abrienne Bryant | Sep 30, 2020

University PC Care | Sep 30, 2020

We can definitely assist you. Give us a call 252-558-1280

Can you convert VCR recordings to DVD? What would it cost?

Douglas Sinclair | Sep 30, 2020

University PC Care | Sep 30, 2020

We are actually discontinuing this service, but are still accepting jobs until Thanksgiving. I’m honestly not positive on the cost off the top of my head but somewhere are $8-12 a DVD.

There is a little blinking light right beside the power light, when it is blinking the computer works then all of a sudden it will stop and the computer freezes and won't work. What could be the problem?

Karen Dominguez | Oct 1, 2019

University PC Care | Oct 1, 2019

Sounds like hard drive is beginning to fail. I would make sure you have a backup and plan for hard drive replacement or computer replacement.

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Do you work on wireless printers

Dale Petrangelo | Oct 1, 2017

Ashton James | Oct 1, 2018

Yes

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