McCrea Subaru

Sean Mcgrew

Got a great deal on a Forrester thanks JP

cheeselauncher

I bought a dodge suv here and the service was friendly and professional.

stephanie holtz

We are from the Bay Area. We were moving the grandkids up to Arcata for school. The Subaru axle bearings on right side went out. Husband is a journeyman mechanic could have fixed ourselves but no tools. Took it to Subaru, thinking it’s a dealer they would have the parts and trusted a dealership not being from the area. Took it in on the 5th as we were leaving and before we got home they said it would be 1,100 dollars to repair. My husband knew it was too much for the job so took it to Napa care center and they charged half as much. They charged my grandson 185.00 for diagnostic. No test drive, no putting on rack because you can’t see the axle taking off the wheel. I called and talked to Shannon, she said Ken Gordon the manager would return soon and call me. That was Monday, the 11th, today is the 14th. I get they wrote up an invoice so charge me for 15 minutes, but they charged for an hour for nothing. Sad, taking advantage of students and seniors.

Jeni C

I had a great experience at McCrea Subaru. I worked mostly with KJ. He is professional, friendly and very knowledgeable. I financed my first Subaru and he showed me all of the bells and whistles. He was very patient and efficient. I called the previous evening about the car I wanted and ended up leaving with it at 11am the next morning. It was easy and I felt like my time was valued. JP was also helpful and responsive. I highly recommend this dealership. Thank you for the positive experience. I am very happy with my hybrid crosstrek!