Social Security Administration

Category: Social security office

Address: 3144 Broadway St, Eureka, CA 95501, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

B

Sep 22, 2022

Zero stars if it was possible to submit. My application has been sitting with them for months now, all while I get to see "typically 2-4 weeks" for their step in the process to be completed and sent up to the next, in bold font right on my own SSA homepage every time I log in to check the status. My "rep" hasn't returned a single phone call, communicated in any way, or provided any assistance/aid/guidance/help/recommendations/advice etc... whatsoever. Front office staff are friendly enough and seem to care, but are unable provide any actual info (not their fault), aside from confirming that they do indeed have in possession all requested / required documents. I finally had to reach out to the National office to get this escalated, though in typical bureaucratic fashion that means additional time waiting with non-answers and more confusion. I "hope" this is purely incompetence sadly enough, because at this point it feels like a complete absence of any desire or care to provide help to those who need it during extremely difficult times.

KBiDDLE GRaNNY Tutusgranny72 (MoM-GRANNY-Karla w/K)

Jun 28, 2022

It's a long wait to reach someone by phone.

Vampiro Toothus

Jun 16, 2022

Could not get past the bot computer named "Jessica" that answers the phone. Was faster to travel to the office. Two security guards with guns are in the waiting room. The guards are OK. Don't bring pepper spray or a pocket knife.

G Lo

Apr 1, 2022

Wow, they really need better customer service. I was on hold for about 5 mins even though I called at about 9ish, the phone would ring like if someone was going to answer, it did this about 4 times and then put me back on hold till someone finally answered. The female representative that answered kept breathing so loudly into my ear and she continously placed me on hold. On top of that she could not even schedule my appt to come and get a SS card so she would have someone call me to schedule that appt. I was also was not given the option to do the survey which I really wanted to do. I definitely give it a bad service survey. Some government office services are just horrible.

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Questions & Answers

I want to move to Puerto Rico from California will I still get all my benefits? I and what do I need to do before I move?

Dan Holbrooks | Oct 1, 2019
Joshua Cain | Oct 1, 2019

Notify the SSA about your move

How can I get a new social security number CARD I lost MINE?

P Hernandez | Oct 1, 2019
Frankie Dea Goree' sr. (Frank) | Oct 1, 2019

You need to simply go down to the Victoria plaza it in front of the Bayshore mall go in side ssi office get a number an they will do the rest.

how do I get a new SS card

Jerry Raley | Oct 1, 2019
Jana Collins-Maguire | Sep 30, 2020

Go online and make an acct. with the SSA and you can order it online, or go into the office on Broadway and they can help you.

Do I need to notify SSA about my recent divorce? How?

Wendy Pearcy | Jan 3, 2022
Christopher Nunez | Jan 3, 2022

Yes you do, call them at the general number and they will help you from there to get to the right person.

I recently was married. I have at various numerous times to call to make a appointment for a name change. Is there a way to make a appointment without calling the 866 number?

Teresa Wheat | Sep 30, 2020
Reverend Ken Comer | Sep 30, 2020

Walk up. With mask was an option. Drive by and ask.

Do i need an appt just to tall with them about my.direct deposit ?

ellen barker | Sep 30, 2020
Patricia Wright | Sep 30, 2020

No but it could take 45 min. To an hr. to talk to them.

Horrible is the only way to describe it people who work there are rude and don't care to help.

Dab _fairy | Sep 30, 2020
Bill K | Sep 30, 2020

Well they are trying to make changes in customer care, remember they have to deal with all sorts of people with all sorts of attitudes. You get what you give.

If i got married what a person that has STI and i get SSI will i lose identifix it's so what can i do to prevent it..

Faith Sponsel | Sep 30, 2020
Bobbi Reese | Sep 30, 2020

Well some people, just go with a commitment ceremony, so it's not by law, basically.

How do I make an appointment?

iver iverson | Sep 30, 2020
Cynthia Hoffer | Sep 30, 2020

Call +18668281991

How much or how long does ok if take to get Survivors benefits?

Brandi Holweg-Millsaps | Oct 1, 2019
Jacob Buck | Oct 1, 2019

It could take years☺

How do I change my mailing address?

Lynn Breckner | Oct 1, 2019
Melissa Sessions | Oct 1, 2019

Either go into the social security office, call the social security office or set up an account on ssa.gov and do it online.

If a recipient dies. On the 31st of the month are they entitled to that montha bebfits?

Barbara Coutant | Oct 1, 2019
angie stapp | Sep 30, 2021

I need the answer to this as well. My father just passed on April 30th. Can I use his May 3rd SS deposit for his burial?

How do I make an appointment? How would I make an appointment??

Barbara Wallace | Oct 1, 2019
Julie Campbell | Oct 1, 2019

I didn't make an appointment I went when they opened up and answered a few questions on the Kiosk. Was seen pretty quick.

How do I let S.S. I've lost my card?

Tim Showen | Oct 1, 2018
Echo 8ngel Works | Oct 1, 2019

Call them and let them know.

Do I need an appointment

A Google User | Oct 1, 2018
Greg Mouton | Oct 1, 2018

Nope, they take walk ins as well as appts.

can I make an appt?

Launa Olson | Oct 1, 2018
Patrick Ory | Oct 1, 2018

It depends on what you want to do.

Been on social security for 2 years and my deposit was not posted why?

Marina Combs | Oct 1, 2018
Patrick Ory | Oct 1, 2018

Answers can vary depending on a variety of factors. Call your local Social Security office or physically come in. A customer service representative will determine why. Most non-payment issues can be dealt with on the same day.

Why my deposit was not posted

Marina Combs | Oct 1, 2018
Jack Sarter | Oct 1, 2019

Why wasn't my benefits issued on the first of Feb?

Can i get a birth certificate replacement?

Antwon Mccoy | Oct 1, 2018
Covet Amory | Oct 1, 2018

Yes. Go to the courthouse in downtown Eureka. It's on the top floor. It costs about ten dollars and you can get a replacement birth certificate for yourself or any of your children.

Is there a program where I could up to ,$2,000 a month ? Even if I'm already on SSI?

Jullie Hubbell | Oct 1, 2017
Kathryn Walton | Oct 1, 2018

Ticket to work program and also the pass program

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