Safelink Internet

Category: Internet service provider

Address: 3718 E Newby St # 106, Nampa, ID 83687, USA

Phone: +12083319822

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–5PM

Reviews

Terry Maybon

May 8, 2022

The only thing worse than their internet service is their tech service. We currently have 0 signal again and we’re told they were 6 days out from getting us a tech to help us. When I told them that was unsatisfactory, I was told that nobody else’s has a problem with that. Apparently I’m unreasonable. By the way I had to borrow someone else’s internet to post this and I’m looking for a new service.

Josh Attebery

Apr 28, 2022

My internet goes down daily!! I have spend all evening trying to get ahold of the 24/7 tech support team that I used to advertise for them when I was a tech. I am trying to run several businesses out of my house, it is extremely difficult when my internet has so many problems!!! They have sent several techs out and I still have the same problems!!

Nate Durham

Feb 27, 2022

I have to restart the router several times a day. Was promised a consistent 20mps download speed for 89 a month, can't anything higher than 8. For 89 a month? Complete trash. Save your money and hopefully I can get out of this contract

John Sandborgh

Feb 24, 2022

The support staff took good care of my situation and the technician did a complete repair (we have had Safelink service for years and our equipment was old). We are pleased to have Anthem as our ISP.Thank you so much for your review! We are happy that you have been with us for so many years and we hope to have the opportunity to serve you for many more!

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Questions & Answers

Do you have coverage in Surprise Valley yet?? Would like an alternative to Cable One and Century link

Rob Bozzuto | Mar 16, 2020
Safelink Internet (Owner) | Mar 17, 2020

Hello Rob. We don't have coverage there yet but I have let others know that there is interest. I would also recommend that you fill out a request form, located at the bottom of this page: https://www.safelinkinternet.com/coverage-map/. That will put your address on a map for future build requests. Thank you for your interest in Safelink Internet.

How do I get my account number

Penny Nelson | Mar 16, 2021
Safelink Internet (Owner) | Mar 17, 2021

Hi Penny. The best way to get your account number is to call 208-677-8000 for privacy and to verify that you are the owner of the account.

Does anyone EVER answer the TECH line? Try #4 is another epic FAIL. 3 mb on a 10 mb Guarantee is not acceptable!

Jeff Parker | Mar 16, 2021
Safelink Internet (Owner) | Mar 17, 2021

I understand your frustrations. Chatting on the website might be a better option. Sorry your internet is running slow I will let the team know in the morning.

Do you have coverage around the Sand Hollow area? But, considered Gem county.

Jeri Denogean | Mar 16, 2020
Safelink Internet (Owner) | Mar 17, 2020

Yes, we have coverage in that area. Please call us at (208) 677-8000 and we can verify exact coverage with your address.

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Do I have to pay to rent your modem or router,whatever you use? My equipment is new.

Carla Circle | Mar 16, 2020
Safelink Internet (Owner) | Mar 17, 2020

There is a $9.95 equipment rental fee that covers the radio on the house as well as the router we provide.

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