Van Chevrolet

Jason Benward

Well, here is my story. About three months ago I went down to look at a 2012 F250 gas engine with 113,000 miles. When I got there it was pre inspection and the dealer couldnt get the keys since it was a weekend and the shop guys had the keys. The told me that I couldnt start it since no jeys but rest assured that everything and anything they found wrong with it during inspection would be fixed if I purchased pre inspection and without driving it. I trusted them since they were a major dealer moving a ton of cars monthly and Austin the salesman (which was the GM's kid) was insanely friendly and seemed trusting. So I bought it under the assumption that everything was going to be good with the truck even if anything was found wrong with it during inspection. Time comes a week later to pick it up. Upon pick-up some minor things were wrong right off the bat. Non operational head unit, non working driver door unlock button, passenger visor fell off the ceiling, tire pressure sensor fault. All this right on the lot. They informed me the radio should start working just give it a few hours, along with the unlock button. They said of the tire sensor that because it was hot it was tripping it that once it got cooler it would function then they said of the passenger visor to just but the mount on my own because it would take months to get in. Against my better judgement I trusted Austin and drove away. Fast forward three months of owning the truck and I have had to replace both Cat converters, am in the process of getting the fan clutch and exhaust manifold replaced and still what's wrong that I cannot yet afford is a muffler, radiator, thermostat, and A/c condenser. When its all said and done the bill will be $5,000 for everything investes in it. Not to mention all the minor stuff at the beginning never just "magically came back on." I tried contacting them but they just gave me the typical dealer run around. All in all a nice to your face type place but do not trust them as far as you can throw them. I will never buy a vehicle from them again and I will tell all my friends and acquaintances the same. I am a bus driver so that's quite alot of people I talk to. I highly recommend you never go to Van Chevrolet now or ever..

Tim O'Connor

My experience here has been great so far thanks to Jason in service. He always takes care of whatever the issue is and he communicates effectively!

Alan Channing

Tim was great to work with service was super excellent thank you so much Alan Channjng

Mrs. Bills

The absolute worst dealership ever. I call & get transferred 10 times & I’ve not been able to speak with whoever I was transferred to. I’m always transferred to reception. No excuse, bad business practices. I guess on they got my $34,000 cash I can’t find anyone to help me. I was even told by a service manager I shouldn’t have left a negative review as they’d be less likely to help me. Really?!?!? I’m blown away. Do not go to Van Chevrolet. Horrible, I wouldn’t send my enemy there. So yes another very much deserved negative review.