The UPS Store

bobbie bentley

Hands down best shipping service around! The employees are beyond helpful and so friendly! They legit treat me like family! They are the reason I refuse to buy my own label printer even though I own my own small business! I would miss going in and seeing everyone! I recommend the ups 21st street location for all your shipping needs! 🙌🏼

Laura Moore

If I could leave zero stars, I would. Google said they were open until 630pm. Their phone message said they were open until 630pm. I showed up with a very large, heavy package at 255pm and the doors were locked. There were several people working in the store so I waved at one of them. She slowly made her way to the front of the store, dug a paper sign out of the trash, held it up on the glass just briefly enough to see it said they were closing at 3pm, and then dropped it on the ground and walked away. It was the equivalent of giving us the finger. There were 4 other customers outside the store. Keep in mind - we all arrived before 3, and nothing except the sign in the trash said they were closing at 3. UPS needs to take a close look at this franchise.

Michael Kozanecki

Just moved to the area and this was the second time I've been in this UPS location. All the ladies are friendly and quick. They get your stuff processed and get you out of the door. It's not to see people having fun a their job while doing a fantastic job at the same time. Service is sorely lacking in today's world, but they still know what it is at this store. By the way, have the landlord of the shopping area fix that giant pothole in the parking lot:)

Matthew Schwartz

I write this review with a very heavy heart. I say that because almost everyone at this store is truly amazing. However, the owner is careless and wreckless. The package pictured below was not packaged, as one can tell. I paid for packaging. This is a thousand dollar camera lens. When Erin, the owner, heard of what happened, she didn’t call. She didn’t apologize. She had one of her employees call me and offered me $3. Because of the damage to the box etc, I lost over $100. Erin knew this. At this point, I don’t know if I can trust the store anymore. What happens if they do this again and the lens breaks? Obviously Erin doesn’t take any responsibility despite it being her liability when she is paid to package something. I am debating getting my attorney involved just to prove the point to the owner that she needs to care. I am going to inquire as to the costs of that matter and if it isn’t too much, I think legal action of some kind is warranted simply because if Erin isn’t held accountable right now, how many other people will be caused heartache and expense from her wreckless behavior?