Address: 4500 Main St, Amherst, NY 14226, USA
Phone: +17168391637
Sunday: Closed
Monday: 7:30AM–12:30PM
Tuesday: 7:30AM–12:30PM
Wednesday: 7:30AM–12:30PM
Thursday: 7:30AM–12:30PM
Friday: 7:30AM–12:30PM
Saturday: Closed
Julia Anthony
I have never, ever left a negative review before but my experience here has provoked me to do so. I have worked multiple customer service jobs and am a firm believer that anyone working front desk positions deserves empathy and that often a bad customer experience is rarely just the workers fault. However, my experience here was just plain foul. I ordered a medical blood test online through a national accredited service. Through the service this LapCorp was listed as a certified location. I paid online, booked an appointment at this location, and obtained the appropriate documents. I arrived to my appointment on time and walked up to the front counter. Upon signing in the front desk worker immediate stated that they “don’t take my insurance” and I responded with “that’s okay, I have already paid out of pocket for my test.” I presented them the appropriate paperwork but was immediately refused service because of a NYS law. I understand that certain laws prevent things, but I explained the situation and stated that this LabCorp was suppposed to be a certified partner. The worker immediately back fired that they cannot provide me the test. I asked if there was anything I could do she they responded with either pay out of pocket again or drive to Pennsylvania. The worker was genuinely rude. I realize that this is is not just the location’s fault but also the website’s. However, based on previous reviews, this locations lacks any sort of respectful decorum. I would never expect an business to preform a service deemed illegal but I do expect a business to treat a patron with the minimum level of respect. I highly suggest going anywhere else for medical tests.
Sarvesh Joshi
Very rude staff.
melody griffith
Love this Labcorp location, wonderful staff, helpful and friendly.
Julie Currier
Made an appointment online, showed up on time and was in getting blood drawn within 10 min. Staff were courteous.
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No they will only send them to the requesting doctor but if you get patient portal you have access to all your lab work.
Harlem & Lincoln..closer to Harlem
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