Home2 Suites by Hilton Louisville Downtown NuLu

Alex Colello

In the 10 nights I stayed there, I was woken up from my sleep on six of the nights by inconsiderate guests: 4 times due to children running loudly up and down the halls between 11PM-1:30AM, receiving prank phone calls on my room phone at 2AM (I’m assuming this was from within the hotel), and someone banging loudly on my door at 12AM. There were also several instances where children almost ran into me when getting on or off the elevator. The room was pretty clean but there were stains on the carpets and the bathroom sink had some mold in the crevices. I was only able to park in the hotel parking lot about half of the nights during my stay; the parking lot is definitely undersized for the amount of rooms at this hotel. I also had to request two days in a row to get my room cleaned before it was actually done. I would not stay here again.

Luther Thomason

Hotel was nice and clean. The employees that we interacted with we very nice and helpful. Breakfast was good. Everything about the hotel was amazing. The location is the only question mark. We didn’t have any issues, but it’s not located in the best area. Close to everything, but kinda sketchy after dark. No issues for us, just want to be transparent.

Lamin Swann

Made this reservation and paid in advance. Front desk staff was great but room wasn't ready until 3:30p, I needed to prep for a fundraiser late that evening and was apologetic. Was told the room (accessible w/ roll in shower) had to be changed to an accessible w/ tub- no biggie but was a preference due to my disability. Air conditioning was struggling to keep cool- never dropped under 80 degrees. The tub had extremely slow drain, took a shower in a half foot of water in the tub, and the shower, the water never got hot, not even lukewarm. Been a Hilton Honors member for 12 years and never had an experience like this.

Wendy Day

I couldn’t tell if this neighborhood is gentrifying or is the ‘Hood. Either way, it wasn’t what I was hoping for with these 3 days in Louisville. Rooms were big, but sparse and stains on all upholstery and carpet. Desk staff was nice but slow and inexperienced, so check in and any needs were time consuming (took me 30 min to check in and 20 min to buy water on Day 2–different staff members). I wouldn’t stay here again. I didn’t love the location, the loud events other rooms had, the unsupervised kids running loudly up and down the hall, the DJ spinning music out front, or the person who walked into my friend’s room because the front desk checked them into his occupied room at 9:30 on a Sunday night. There was just too much wrong with this spot. If I’d been alone, I’d have checked out after the first night but I had 2 friends in 2 other rooms to consider. If you get a room under $100, it’s probably worth it (microwave and fridge—large rooms). Any more than that and you’ll be disappointed too. This might be a 3 star hotel chain but this is a 1.5 star location at best. I want to leave this review on a positive note: rooms are large and the sheets are soft (polyester). Plenty of plugs in the room.