AC Hotel by Marriott Louisville Downtown

Jared Ventre

Currently staying here. This is our third night. Every night has been worse than the last. Our AC smells of mold. We are waking up with a horrible headache every morning. The thermostat doesn’t register the temperature correctly so it stays hot. Our refrigerator won’t keep cold. Our shower changes temps constantly while using it. We have to constantly ask for more soap and towels. Between 2 people we run out daily. Only stayed here due to it being the hotel for a wedding party. Will not be back to this place again. Highly disappointed. Should be reported to the health dept… And since I’m sure the manager will respond as the usually do, room 228. And yes we told the younger gentleman at the front desk. He said ok and did nothing.

Verified Hotel Guest

Positive: Location was great, had an excellent Cuban restaurant next door, very clean and secure. Negative: No microwave in the room, coffee maker very slow, they charged $2.00 for coffee downstairs and it was $16.00 for breakfast which was basically continental breakfast. And you couldn¿t get either until 6:30am.

Annastacia Cannoy

Honestly I would rather not waste my money getting a room here again. One the floors in our room were very dirty. My socks were dirty and starting to turn black before I had even been in the room for an hour. I was charged a random $90 fee at the beginning of my stay without being notified, and I did not request to pay for the breakfast fee since me and my other guest did not plan on eating breakfast there. The attendant had stated they needed to have my card information on file not that I was being charged anything. They also double charge me for the parking. We stayed for two nights and they charged me both at the time of checkout and at the gate. I had even asked the lady that checked me out if I had to return the keys at the gate and pay there and she said yes. I had originally booked my stay with Expedia so it is my own fault for not looking clearly at the listing to see that there would also be no microwave available in the room. It is a beautiful place with lots of activity, but it's only worth it if have a few hundred in your bank account and you won't notice that they charged you extra.

T K

Nice hotel in a good location. Room was minimalist but nice - had a refrigerator, which was great. I was on the top floor and the street noise on a Saturday night was pretty significant. It didn’t keep me up or anything, but I’m a pretty heavy sleeper. The bar has decent food, reasonably priced. But the parking is $22/night, which I found to be pretty high.