Brookside Commons Apartments

Category: Apartment complex

Address: 235 Main St #4A1, East Hartford, CT 06118, USA

Phone: +18605669808

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Dame Tutu

May 18, 2022

Please stay away from brookside commons apartment. Apartment is infected with mold and they also have centipedes crawling in their heaters. I was able to set my thermostat meant to 95 all winter it was always hot. leasing agent Stacy is very rude and very unprofessional I wonder why such a person works there and property is very badly managed by iris Martinez she is very rude as well meaintaince does nothing to help you . Below pictures shows how a their maintenance guy forgot to close our vents after we call to complain about the heat not working.. I also have pictures of a mice I caught with my own trap after maintenance told us they blocked all holes that will lead to mice coming into our apartment. All they do is lie and never get anything done. Stacy and Iris should both be fired they are not fit for their job. Please stay away from brookside apartment had mold. When I sent them pictures of everything that hasn’t been done and how inhabitant the apartment is they did nothing about it. I decided to move out when my lease ended and they made sure to take almost half my security deposit and said we had red stains on carpet. I never had a pet and carpet was left very clean. On top of been unprofessional they are thieves that lie very bad. Lease stay away from Brookside because this apartment needs to be shut down permanently

Keisha’s World

Dec 3, 2021

Unprofessional staff.

Gloria Garcia

Nov 1, 2021

I've lived here going on 7 years.... I can say my kids love it here & as I do. Maintenance is & always been on point. With Ms. Iris & Ms. Stacey on the job I can't ask for better❤

Lu Rivera

Oct 22, 2021

Horrible management. They charge you for stupid stuff like stickers on the wall that are easy to peel off. Empty trash bags so you won’t get all of your security deposit back. They have mice and cockroaches. Stacy Front office lady is rude and Iris don’t know how to do her job correctly.

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Questions & Answers

Which care levels or services does your community offer?

Jeremy Moran | Sep 16, 2022
Brookside Commons Apartments | Sep 16, 2022

Brookside Commons is not an assisted living or senior care community, and therefore does not offer varying levels of care to its residents. It is an independent living community.

Do you offer transportation services?

Jeremy Moran | Sep 16, 2022
Brookside Commons Apartments | Sep 16, 2022

Brookside Commons does not offer on-site transportation services. Please call our offices at (844) 482-1814 to learn more about off-site options.

What activities do you offer to residents?

Jeremy Moran | Sep 16, 2022
Brookside Commons Apartments | Sep 16, 2022

Brookside Commons does not offer formal activities programs to our residents. However, our region is quite active, so please call our offices at (844) 482-1814 to speak with one of our property specialists about things to do off-site!

Do you offer wellness programs?

Jeremy Moran | Sep 16, 2022
Brookside Commons Apartments | Sep 16, 2022

Brookside Commons does not currently offer wellness programs on-site.

Are there restrictions on visiting hours?

Jeremy Moran | Sep 16, 2022
Brookside Commons Apartments | Sep 16, 2022

Brookside Commons is an independent living community and as such, does not have restricted visiting hours.

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