Dunkin'

pamela butler

We arrived a couple minutes after they opened and they didn't have glazed donuts, bread for a sandwich or chocolate milk. My latte was made wrong and after all that the 3 donuts we did get were dropped haphazardly into the bag leaving no way to take them out without getting covered in chocolate. These donuts were also cold as if they were in a refrigerator. I would think a few minutes after opening the donuts would be hot or at least warm. I'm seriously disappointed in this place.

Jane Blackhart

I walked inside and waited for 10 minutes and never got acknowledged. I went to the bathroom, and came back, and flagged down someone who was in the back. She just looked at me and pointed at her headset. I turned and walked out the door and drove through the drive-through and asked, if they’re not serving people in the lobby anymore. She said she was busy helping people in the drive-through in a very rude tone. She wasn’t interested in helping me at all she continued to be rude and hateful, and I told her never mind I didn’t wanna bother her anymore and I drove off. I’ll NEVER go back to that location. Even if they are short staffed, that’s no reason to be hateful to people. All she had to do was tell me when I walked in that she would help me as quickly as she possibly could. I would’ve understood and waited.

David Miller

The service is excellent. My only problem is the hash browns they taste old and are soggy and limp. To only get six little bites is not that great. Sausage egg and cheese croissant is excellent.

Sherri H

This was my first time ever ordering from Duncan Donuts. I used the app to place and pay for my order for window pickup. I'm not upset about the long lines, or the person in the at the drive thru window. I'm upset that whoever got my order ready messed up my drink and the food tasted stale. This was before 10 AM but after 9:25 AM on Sunday 3/6/22. With as much traffic as they have, do they pull from the day old stock when they run out? And do they not read and pay attention to drink orders for specific add ons? Especially, when apparently, you are charged for almond milk? I can't say that I would recommend them at this time. I am disappointed because I expected a fantastic product based on name brand and advertisement.