Quest Diagnostics

Aneesha Krishnakumar

Tessie from Quest was so gentle when she drew my blood. It was so quick and painless and she showed a lot of compassion and bedside manners while drawing blood. What is usually a very stressful thing for me, was seamless and easy!

M W

Shana needs a lesson or two on empathy and customer service. Times must be tough if Shana is the supervisor that Quest feels is best to represent their company. She is curt, impatient, and just has a nasty personality. Yes, they honored my appointment time quickly and I was in & out in under 10 minutes but she needs some basic customer service skills. Convenience of the location is the only reason I use this facility. Nasty attitudes are a systemic issue there.

Robert O'Brien

I went to Quest to request a new stool kit for my son. Shana was very short and condescending with me, as if I was inconveniencing her. I called her out on it, and she didn’t like it. Too bad! Perhaps a little lesson in humility is what Shana needs. Obviously she was having a bad day, but that is no excuse to behave the way that she did! Extremely unprofessional.

Jessica Quinn

Hands down the best Quest I’ve been to and the only one I will go to now. All of the staff is excellent, gentle and polite. I hate getting blood work but they make it super quick and easy. They also were amazing with my 1 year old as well.