Kay Jewelers

Category: Jewelry store in Pineville, North Carolina

Address: 11025 Carolina Pl Pkwy Space C16, Pineville, NC 28134, USA

Phone: +17045428976

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

jamie lategano

Sep 30, 2022

Tammy and her team are absolutely amazing! Tammy went above and beyond to help me find my perfect ring.. I had my engagement for over 10 years but I’ve had issues with it from the very start with diamonds from the halo and band falling out.. thankfully I had the warranty to get it fixed each time but it was happening almost every 6 months which was really frustrating. Tammy was the first person at Kay’s who ever offered to help me and presented me with the solution of simply returning my old ring and picking out a brand new one. Not only that but she helped me to make a completely custom ring from picking out the diamond and picking out a setting/band. I cannot say enough good things about Tammy and Kay’s at Carolina place; she truly understands the value of good customer service!

Cayla Anne

May 11, 2022

Haley was the most amazing person ever! Highly recommend her helping you pick your ring . She’s extremely personable and doesn’t rush you….. only reason I’m getting giving a 3 star is due to the manger. She’s extremely rude and not personable. I asked a question and she gives snotty remarks like your being a b****. She shouldn’t be running a store.

Y

Mar 26, 2022

They were really nice when i went in to fix my ring.

T Ledbetter

Dec 28, 2021

Great deals

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers Outlet repair jewelry?

Kay Jewelers | Jun 1, 2022
Kay Jewelers | Jun 1, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet do jewelry consultations?

Kay Jewelers | Jun 1, 2022
Kay Jewelers | Jun 1, 2022

Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Can Kay repair jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay do jewelry consultations?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay personalize existing jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay clean jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can professionally clean jewelry for free.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay repair a ring?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay resize a ring?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Do you buy jewerly?

Mike Turner | Sep 29, 2021
Chris Cook | Sep 29, 2021

Yes

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