UPS Customer Center

Category: Shipping and mailing service in Southern Pines, North Carolina

Address: 202 Air Tool Dr, Southern Pines, NC 28387, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 12–6PM

Tuesday: 12–6PM

Wednesday: 12–6PM

Thursday: 12–6PM

Friday: 12–6PM

Saturday: Closed

Reviews

Randy Robinson

Sep 22, 2022

Very sweet black lady (sorry to say black lady, but I did not catch her name) helped me with a shipment of shoes that came from California. She was very professional and I am pleased she assisted me. Thanks 🙏🏻

SkylerJessica Gray

Aug 10, 2022

Went in yesterday to drop a package off. The lady was very moody! I never understand why people like this choose jobs where they interact with people!

Rollin

Jul 23, 2022

Once again, UPS has failed. Package was expected on Friday by 7pm. Arrived in Greensboro early Thursday. At 6:30pm status changes to deliver on Monday now. Turns out the package left Greensboro Friday night, passed right by my house in Bear Creek and went to Southern Pines. Why??? You drove 45 miles towards me, then passed right by and went 45 miles in the opposite direction. I travel for work, have a very tight window to receive packages. Called them and told my only option is to have the package sit in my driveway for 3 weeks or have them hold the package for 3 weeks until I’m home again. But I’ll have to call every few days to remind them. UPS has consistently dropped the ball. I have not had an on time delivery from them in over 10 years. I’ve gone out of my way to specifically have everything go thru FedEx or USPS but I’ve gotten to the point I’ll just not do business with anyone that utilized UPS. It’s a sad day for a company when I recommend using USPS over them for shipping.

Kristin Carver

Jul 5, 2022

Don't even waste your time! Every place I have been to for mail service or called in this town or area has been horrible the customer service is disgusting, disrespectful, just nasty! I don't think I have ever given a bad review yet!! I feel bad doing it now but these places Aw horrible! There is another ups in town they are great the only place I will go for ups and usps try them first make this your last stop!

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Questions & Answers

Does this facility accept hazmat packages that have been packed by someone who is certified?

T Green | Sep 29, 2021
john baker 111 | Sep 29, 2021

Yes, with proof of certification I think they do

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Is there a direct phone number to this location instead of getting lost in automated purgatory with the toll free number?

Joeli J. | Sep 29, 2020
Stewart Shelly | Sep 29, 2020

I wasn't able to find one when I needed it last week. When they called me back, it showed up as Restricted.

how do i apply for a job

Tammy McAnally | Sep 29, 2021
UPS Customer Center | Sep 29, 2021

Hi there! If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

I need someone from this facility to call me ASAP. I have been told someone would call me when I called the 800 number but have yet to receive a call.

Mia Schmitt | Sep 29, 2021
UPS Customer Center | Sep 29, 2021

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Are they hiring

Zion Africa | Sep 30, 2018
jet mac | Sep 30, 2018

Check the ups website. Keep an eye out, something will show up. I know we need people for the AM shift.

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Can I go there myself and pick k up my package?

Joseph Love This music! | Sep 30, 2018
Joeli J. | Sep 29, 2020

Is there a direct number to this location instead of getting lost in automated purgatory with the toll free number?

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