Creston Dental

donette Williams

IF you're thinking about coming here DONT. My first time coming to creston dental n it was horrible. First of all the pathetic lady that did my x-rays was hurting my mouth by sticking the object to far down when I told her all she kept saying was it has to go down in there never try to make me feel comfortable or nothing, I came close to almost slapping her in the face. As for dr allyson sheffield, she's the worst pathetic evil, wicked, non-caring WITCH in the medical field. I don't know who she slept with to get her position but they need to be fired as well. This place is all about getting pay, they don't care about your Comfort nor your feelings, I walk out to never return NEVER AGAIN. Am going back to the place where I got treated with dignity and respect. People was right about this place I had to learn the hard way, so people take my word don't waste your time ok

shabric myers

They are not willing to release records I have emailed called and now im on the way to the board .. this is the reason I left because no one ever answers the phone .. they are rude and they say they will call you back and never do !

Laura Monahan

This place is chaos. This is the second time that they cancelled my son's appointment and didnt notify me. I showed up for the time I was scheduled only to be told they supposedly already notified me it had been rescheduled. If I was notified, why would I have taken off work to come that day? Then the day that they changed it to was an unacceptable time for me. Assuring me that I never agreed to that reschedule. I will now have to wait another month for my son to see a dentist?! Look somewhere else. I will be!

ingrid jackson

I have mixed reviews of this dentistry. I haven taken both of my children to Creston Dental, and ever since it was Kool Smiles. I have never personally had a problem with the dental group. I have never had a complaint with the treatment of my children, and their patience level has been sufficient for me (at least the dentists I have interacted with). I have an autistic son, and I have asked in advance for arrangements for him to be in a private room at the earliest time possible. They did accommodate. The reason why I not vote 5 stars is because the lack of communication on their Covid rules. When you arrive, they tell you that you can only have one child p/adult. The dental assistant tells you this upon calling you back. Unprofessional. There is no email, text, or call sent out. You are asked to leave your other child(ren) in the lobby. What responsible parent does that? I told them I will not. My child is 7, and the other being seen is 4. I was seen anyway, however I believe that's under the supervisor discretion. However, on separate occasion, I have witness one lady bring her children and had to reschedule. She had three other children. She handled it extremely cool and nicely told them no one informed me. She asked could they sit on the waiting bench inside. They said they cant. How inconvenient. After my appt, I decided to attest to what she said because I have never received any warning either. I informed the desk about can someone let the parents know prior to this. We get emails about Covid, masking up, and making the office aware of pre exposure, or not. However, how do you send that, but no FYI about bringing your other children to the appts due to Covid rules? Let parents know this so they can make arrangements. One admin said she will let the manager know, but I intend to follow up with this. If not, Creston Dental will lose customers over a simple communication issue that is fixable. I recently just visited the website listed and it states one child per parent...however I had to find that myself, not from the staff. If you can inform about Covid rules in an email or call, then you can let parents know this info too. It only takes an extra 2 seconds.