Best Western River Cities

Category: Hotel in Ashland, Kentucky

Address: 31 Russell Plaza Dr, Ashland, KY 41101, USA

Phone: +16063260357

Reviews

Amanda Beltran

Sep 30, 2021

Stayed at this place for one night recently while visiting from out of state. The employee at the front desk was very helpful and kind, however, our room reeked so badly of smoke and it made my friend and I feel nauseous the entire time. Also, beware of bedbugs. Stay here at your own risk

Billie Johnson

Sep 15, 2021

We always stay here when we come in from out of town. But this hotel has taken a dive in the wrong direction. My first room I have roaches the recliner you can't get out of it when you after you sit down you can't get out of it because it's all broke down you can sit and look at the bed and see all the lumps in it I just don't understand if they think I'm eating breakfast at this place or all crazy I don't want roach eggs so next time I come into town not staying here that's for sure I hope how soon they can get this place back to where it was before. When you walk in the door it's a stale smelling it's not the fresh clean that it used to be so just putting it out there I would advise nobody to stay here

Amanda Senters

Jul 26, 2021

The staff was soo friendly, the manager Shelly was on top of everything, super sweet! She kept the pool open a little longer for us to enjoy. We were visiting family for a family reunion, we also had other family members who were staying here as well and enjoyed it. They also have a workout room that I wanted to try, but I got to busy. I will for sure try next time! The rooms were extremely clean and smelled nice, and glad they were pet friendly. Beds were very comfortable and nice and clean. Just overall a great place to stay!

Robert Papa

Oct 13, 2020

Friendly and helpful staff at a clean, convenient BW. Asked for more coffee in room and the front desk was more than happy to provide some. 🙂 Rooms could use some updating along with more than just 2 pillows for the bed. A thicker bedspread instead of a blanket would be nice too. Found it odd breakfast was over at 9am on a Sunday! Why? No one can sleep in? Overall still a positive experience, thank you!

Thanks! Your review is awaiting moderation.

Questions & Answers

Cleaning how is it?? What about bugs?

Dorris Neff | Mar 14, 2019
Robert Hilliard | Mar 15, 2019

No bugs. Very clean and staff was great.

Read More

Do u offer jacuzzi rooms

Trisha Akers | Mar 14, 2018
Tony Roeder | Mar 15, 2018

Mine was

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places