Spectrum Store

Category: Internet service provider in Charlotte, North Carolina

Address: 2222 South Blvd, Charlotte, NC 28203, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Nicole Smith Kassan

Sep 28, 2022

Great location & hours. Staff was pleasant and efficient. One stop shop 😊

Arel Radcliff

Sep 24, 2022

Wayne on S. Blvd had every answer to my questions. Super knowledgeable guy! Would request his assistance every visit to this location!

Patrisha Miller

Sep 23, 2022

The worst service ever. Wifi is always going out! The kiosk is always out of order and I refuse to wait in line because they are slow as turtles!!!

William Pride

Sep 22, 2022

Excellent service tech went beyond they norm to assist me in my time of need Thansks Wayne you need 30 more like him

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Questions & Answers

can I get a new phone from them

Richard Drexler | Jul 31, 2022
Herman D Crowder | Jul 31, 2022

Yes

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Can you pay your internet Bill here at the store ?

janeeely Rubi | Sep 30, 2019
Jermaine Dennis | Sep 30, 2019

Yes, you can also pay your mobile bill too. They can not help you with mobile services after you have activated them for some reason. They have always directed me to use the app which is frustrating

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If you have spectrum mobile can you pay your bill here?

Holly | Sep 30, 2019
Holly | Sep 30, 2019

Here as in the store

Does the South Blvd Spectrum office (in Charlotte) offer the new mobile service? I don't want to give out my SSN over the phone!

Nancy Haynes | Sep 30, 2018
Joyce Hooker | Sep 30, 2018

Sorry, but I'm not sure. Call them.

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Do you have to turn in your old modem when picking up a new one?

Brian Clatterbuck | Sep 30, 2018
Neto’s Custom Shoes | Sep 30, 2018

Yeah.

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Can you always go to a Time Warner Office to pick up your Modem?

Diana Dawkins | Sep 30, 2018
Matt M | Sep 30, 2018

Yes

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What's the store number it keeps bringing me to spectrum

Calvin Prepetit | Sep 30, 2018
Dawyn Palmer | Sep 30, 2018

I don't really know. We were initially taken to the closed location and then to an uptown location in front of Publix

Are y’all open today

Jantelle Collins | Sep 30, 2018
Charlie Cox | Sep 30, 2018

Yes

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Do you sell landline phones

Angie Spaar | Apr 2, 2022
Timothy Gosey | Apr 2, 2022

They do not.

Phone has been hacked. Need to suspend service for two days to see if it stops

gary whitmire | Sep 29, 2020
Jeremy Glenn | Sep 29, 2020

You should call in to spectrum support or go in person to get help with this.

how do you check the speed of your internet?

scott moyer | Sep 29, 2020
purnachandrarao kakkera | Sep 29, 2020

https://www.highspeedinternet.com/tools/speed-test

Can you turn in cable box here when you cancel cable.

Earl Williams | Sep 29, 2020
honest jane | Sep 29, 2020

Yes you can. The wait time is (crazy) long. Good luck

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what time do you open

Travis Tucker | Sep 29, 2020
Giselle Santamaria | Sep 29, 2020

I recommend to call and get an appointment first. If you get an appointment as soon as you arrive (at the scheduled time) you will be the first one in the line. If you don't get an appointment you will be waiting a long time!!! They are very busy always!!!!

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Can you turn in cable box here.

Earl Williams | Sep 29, 2020
John Michael | Sep 29, 2020

Yes you can. It would be best to get an appointment. There is a greeter that takes your name and posts it on a board. I was 17 in line. Took over an hour to get called. I went and checked out the Publix next door to kill some time.

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Can I activate new mobile service at this location?

Robert Davis | Sep 29, 2020
Bob Brandon | Sep 29, 2020

Absolutely

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Is there a line where I can call and talk to an actual person? I can’t get any information from the robots

Adriaunna King | Sep 30, 2019
Jon Busch | Sep 30, 2019

When I call, I usually press 0 until they say that my call has been transferred

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can I drop off my equipment

Bill Mayol | Sep 30, 2019
Jon Busch | Sep 30, 2019

Yes, or at any other UPS locations. To reiterate the first response. Always keep your receipt.

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What's the address to spectrum call center

Sofia Keyes | Sep 30, 2019
ced craig | Sep 30, 2019

WHICH ONE?

I cancelled my account & they sent me a Mastercard with my balance on it, which has a monthly fee. I DON'T WANT THIS. How can I return it?

Juree Lytton | Sep 30, 2019
ced craig | Sep 30, 2019

THAT'S RITE SEND IT FOR REAL!!!

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What's the number to the actual store. What time do they close today?

Tiffany Love | Sep 30, 2019
ced craig | Sep 30, 2019

SORRY SO LATE BUT I DON'T HAVE THAT INFO FOR YOU!!

Military discount ?? I have my DD-214 FORM. can this help on my bill?

wade goode | Sep 30, 2019
ced craig | Sep 30, 2019

I'M NOT SURE BUT CALL AND ASK AND IF THEY GIVE YOU THE RUN AROUND JUST BRING IT TO ONE OF THEIR LOCATIONS OKAY!!!

Can I drop off my cable box and remotes here ?

Nolvin R | Sep 30, 2019
Leonard Pagani | Sep 30, 2019

Don't know but you can try.

What equipment do you keep for internet and phone service

Donna Mozeley | Sep 30, 2019
DC Roy | Sep 30, 2019

The modem/router

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can i return my cable box at this location?

Amanda Brown | Sep 30, 2019
tony mancuso | Sep 30, 2019

Yes

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I have Spectrum internet now, so I know I'd be eligible for the mobile service, but will be moving to a location where the internet service is provided by Charter. I confirmed that I would still be eligible for the mobile service with Charter.

Bryan Miller | Sep 30, 2019
James Freeman | Sep 30, 2019

Call Spectrum, And Charter to confirm services

where is the nearest spectrum ofis 28212

esad Sahbaz | Sep 30, 2019
Katie Kinter | Sep 30, 2019

7928 Council Pl, Matthews, NC 28105

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Can u pick up a receiver if ur old one went bad or will the charge u

Jasmine Williams | Sep 30, 2018
Joyce Hooker | Sep 30, 2018

I have no idea. Sorry. Went in to pay only.

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Where to drop off boxes at on Gaston county?

Kendra Hunter | Sep 30, 2018
Justin Dove | Sep 30, 2018

You can drop them off here but there is a location in Gastonia as well if that is preferred. Address is 2125 Union Rd, Gastonia, NC 28054 .

Do you have to pay to get a new modem if you turn in the old one

VonShiesty_ _ | Sep 30, 2018
phatnjuicey alldatime | Sep 30, 2018

No, if you have a active account you should not be charged for the exchange of equipment

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Can I replace a remote there?

DatDude 2011 | Sep 30, 2018
Phatnjuicey Alldatime | Sep 30, 2018

Yes

Can i drop off/ return a rented modem here?

David Galdamez8u | Sep 30, 2018
Sivapriya S | Sep 30, 2018

Yes

Do they accept equipment return on Sunday?

James Woodruff Jr. | Sep 30, 2018
steve singer | Sep 30, 2018

Short answer yes. For your information, and for what it's worth, you could have typed that question into a Google search. For instance... "Is the Spectrum store on Main Street open today" ? Google will tell you the answer.

Is this office open today?

Laura Adames | Sep 30, 2018
Richard Benedict | Sep 30, 2018

Yes

what is the direct number to this location

Tara Massey | Sep 30, 2018
Dawyn Palmer | Sep 30, 2018

Not sure. I never called them. Just returning equipment.

what are business hours

Ronnie Greene | Sep 30, 2018
Sundaresen Bhalasubramanean | Sep 30, 2018

Not on weekends. They will be good for weekdays

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How can you make an appointment at the Spectrum store?

Paul Lover | Sep 30, 2018
LaTaunya Patterson | Sep 30, 2018

An appointment is not necessary. Go when it's convenient for you. I don't know that an appointment will make a difference in the wait time. I did not make an appointment.

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