Address: 3636 University Blvd S Ste B2, Jacksonville, FL 32216, USA
Phone: +18448089096
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Chris
Shakhia Grant has been the one and only provider I trust with my mental health and medication management in my almost 30 years of suffering, I can't speak for everyone, but my personal experience was life changing.
Madeline Tatom
I’ve been coming to Elite DNA regularly since March 2022 & have had nothing but positive experiences. I’m shocked at the negative reviews but understand working in healthcare, especially mental healthcare, you can’t please everyone. I first met with Angela Kalum back in November 2021 & now I see Erin Rollins regularly, as well as Angela, and also interact with Kendall & all the front desk staff. Not one time have I experienced anything but friendly and helpful service. It saddened me to see these negative reviews so much I felt I had to share my fantastic experiences with them.
Alli Spock
Where do you even start to explain how awful of a place this is? I had such an awful experience with Angela Kalum that I swear the mention of that name will give me nightmares. She’s terrible. Don’t believe any positive reviews. I left another review on my other account but one doesn’t seem to be enough for these people. The front desk staff read your messages, no one cares about you at all, they have terrible people skills - which would be funny if this wasn’t a place for THERAPY. What’s wrong with this place? It’s a joke to them I swear. Please stop texting me and emailing me! And no, in response to your impersonal response to my other review, I will not contact “Karen” to resolve this. I think you all need jobs in a different field.
Adelina Boata
As former therapist, my supervisor Erin Rollins would make me change adult and children's diagnosis to suit billing not to reflect symptoms that patient reported. I was not allowed to document any medication issues that patient reported in my notes, because that was in the lane of Psychiatry. Patients are not staffed, ultimately company cares for profit not for healing.
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ABA: all insurances Speech, OT: Staywell, Humana Medicaid (coming soon), Tricare East, Vivida Health.
A list of medications you are taking.
Yes, we have a sliding scale.
No, we do not offer transportation.
Emergency: in seconds; Average time: 24 hours.
Yes, we have female providers.
No, you do not need a referral.
3 years old and up.
- Aetna - Aetna Better Health (coverage thru Beacon) - Allwell (Sunshine Medicare Advantage) - Ambetter - BCBS - Beacon Health Strategies - Cigna Behavioral Health - Clarion Health - Clear Health Alliance Medicaid - CMS - Coventry Healthcare (coverage thru Beacon) - Humana - Humana Choice Care - Humana Medicaid (thru Beacon) - Magellan Behavioral Health - Medicaid - Molina - Optimum Healthcare Medicare - Optum Behavioral Health - Pace Medicare Hospice Plan - Prime Health Services - Railroad Medicare (can be scheduled with any Medicare provider) - Staywell - Sunshine Health - TriWest - Tricare for Life - Tricare Prime (works like an HMO, referral needed) - Tricare Select (no referral needed) - United Behavioral Health - Vivida Health (coverage thru Beacon) - WebTPA (LeeHealth PHO, also called Innovatus) - Wellcare
To sign up, fill out this form at: https://elitedna.hale.co/register/EliteDNA Once connected, the patient is scheduled with a care coordination appointment. This initial appointment is an opportunity for an Elite DNA care coordinator to better understand patient concerns, questions and ultimately to ensure the patient is paired with the most appropriate provider for his/ her needs. Services and treatment generally begin within 7 days from the initial care coordination session.
Through the Elite DNA Connect application, any new or existing Elite DNA client can use their smartphone, computer, or tablet device to get connected.
The Elite DNA Virtual Care Connect is a telehealth program, providing telepsychiatry and teletherapy services to Florida residents. By connecting the patient and provider through the Elite DNA Connect application, we are able to ensure that distance and personal obligations are no longer obstacles to improved mental health. Our goal is to provide a timely, smooth and successful process; one that promotes ease and enhances access to psychiatry or therapy services.
Typical children’s occupation therapy at our Fort Myers clinic lasts 45 minutes. These sessions can be shortened or lengthened depending on your needs and the goals we are working to accomplish. Each child is different, so we will work to create a holistic plan to best support his or her therapy needs.
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