Andersen Heating & Cooling

Category: HVAC contractor in Charlotte, North Carolina

Address: 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA

Phone: +17044761342

Opening hours

Sunday: 7:30AM–12AM

Monday: 7:30AM–12AM

Tuesday: 7:30AM–12AM

Wednesday: 7:30AM–12AM

Thursday: 7:30AM–12AM

Friday: 7:30AM–12AM

Saturday: 7:30AM–12AM

Reviews

Raena Singh

Sep 14, 2022

Very knowledgeable!

Dan Bertch

Sep 6, 2022

I cannot say enough good things about Andersen Heating & Cooling. They recently installed two new Rheem 2.5 ton units outside our home and two new furnaces in the attic. Hector took the time to explain the different options for brands and pricing. He was terrific and answered all of our questions. Omar did the actual installation. I was very nervous about getting new air conditioning, but Omar is a professional. He completed installation with no issues. Everything went very smooth. Hector has been back to our home to make sure everything is working perfectly after installation. Whenever I need something or have a question, Hector responds right away. You can't beat the customer service and professionalism of this company. I highly recommend them.

Wanda Kinkade

Aug 29, 2022

Jason was great and very personable and answered all my questions concerning my a/c issues. I got a quick response from the company and Jason inspected and found the problem. He had the part to fix it and was done in under an hour. I will use this company for my A/C needs.

M Sa

Aug 24, 2022

Nelson, the Service Tech who visited, was able to diagnose the problem the first time. We had a secondary issue, thought to be related to the first but was separate, and he solved the issue quickly and efficiently. He made a few suggestions for me to watch out for, as well as I may have some upcoming issues with my 6 yr old system installed by the builder. A very professional technician. The call center was highly professional as well. They took the call right away, checked the schedule, and worked me in as they knew where their techs are located in relation to my address. An efficient office and scheduling. Good communication all around, and everyone I spoke to or encountered on the two visits left me with a positive impression.

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Questions & Answers

Hi I have Ac and H the control going out of system can you help me

Mohammad Sidiqi | Sep 30, 2018
Kathleen Kolodge | Sep 30, 2018

They are great!

Read More

Is it normal for my heat pump to deliver warm air (not hot) and operates for long periods of time?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

Yes, this is normal. A heat pump generally produces air that is 80°, which is considered warm and will heat the house evenly. However, 80° may feel cool to your hand, which is usually closer to 90°.

How often should I have maintenance done on my air conditioner?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

You should have maintenance done on your air conditioning system twice a year. This not only ensures maximum efficiency but also enables us to foresee any possible problems that may occur shortly.

What maintenance should I perform on my air conditioning unit?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

Changing out your air filter regularly is the primary maintenance you can perform. When talking about ground mounted outdoor units the units will need to be kept clear of debris, which includes any foliage in the area. Additional maintenance should only be performed by qualified personnel.

How often should I replace my air filters?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

For peak efficiency, performance and filtration, it is recommended that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

Is an HVAC system with higher capacity better?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

In general, no. HVAC systems are the least efficient when first turning on. A system with too much capacity will run in numerous short cycles, turning on and off repeatedly, therefore causing it to be less efficient and increasing energy consumption. Another primary function of an air conditioner is to remove humidity from the air and running shorter cycles doesn’t remove humidity from the air very well.

How can I increase the lifespan and efficiency of my home’s HVAC systems?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

As a consumer the most important tasks you can perform involve cleaning and replacement of your filters regularly. Also, shades, drapes, shutters, or screens can be installed on windows that are exposed to extreme sunlight to help reduce temperatures as well.

How do you measure the efficiency of an HVAC system?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

HVAC systems use a metric called S.E.E.R. (seasonal energy efficiency ratio) when assessing efficiency. S.E.E.R. is the amount of cooling your system will deliver per dollar spent on electricity. For example, a 3-ton unit may have a S.E.E.R. efficiency rating of 13, 14, or 15. The higher the S.E.E.R., which ranges from 13 -17, the more efficient the system will be.

What size HVAC system should I have installed on my property?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

In general, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The primary factor impacting the effectiveness of an AC unit is the construction of your home. The best way to assess your home's needs is to have a licensed professional evaluate them.

How are the sizing capacities of heating and cooling systems measured?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

Heating and cooling systems are sized according to their tonnage. One (1) ton equals 12,000 BTU/H (British Thermal Units/ Hour).

What does HVAC stand for?

Andersen Heating & Cooling | Jun 1, 2022
Andersen Heating & Cooling | Jun 1, 2022

HVAC is short for heating, ventilation, and air conditioning. The acronym is often used as an abbreviation to refer to your whole heating and cooling system.

I have a 12 year old Goodman A/C that needs a new evaporator coil. Can it be replaced. If so, how much will it cost?

Al Katz | Sep 30, 2019
Andersen Heating & Cooling | Sep 30, 2019

Mr. Katz, yes it can be replaced. It would be best to contact our office at (704)476-1342. We can assist you from there. Thank you!

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