Address: 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA
Phone: +17044761342
Sunday: 7:30AM–12AM
Monday: 7:30AM–12AM
Tuesday: 7:30AM–12AM
Wednesday: 7:30AM–12AM
Thursday: 7:30AM–12AM
Friday: 7:30AM–12AM
Saturday: 7:30AM–12AM
Raena Singh
Very knowledgeable!
Dan Bertch
I cannot say enough good things about Andersen Heating & Cooling. They recently installed two new Rheem 2.5 ton units outside our home and two new furnaces in the attic. Hector took the time to explain the different options for brands and pricing. He was terrific and answered all of our questions. Omar did the actual installation. I was very nervous about getting new air conditioning, but Omar is a professional. He completed installation with no issues. Everything went very smooth. Hector has been back to our home to make sure everything is working perfectly after installation. Whenever I need something or have a question, Hector responds right away. You can't beat the customer service and professionalism of this company. I highly recommend them.
Wanda Kinkade
Jason was great and very personable and answered all my questions concerning my a/c issues. I got a quick response from the company and Jason inspected and found the problem. He had the part to fix it and was done in under an hour. I will use this company for my A/C needs.
M Sa
Nelson, the Service Tech who visited, was able to diagnose the problem the first time. We had a secondary issue, thought to be related to the first but was separate, and he solved the issue quickly and efficiently. He made a few suggestions for me to watch out for, as well as I may have some upcoming issues with my 6 yr old system installed by the builder. A very professional technician. The call center was highly professional as well. They took the call right away, checked the schedule, and worked me in as they knew where their techs are located in relation to my address. An efficient office and scheduling. Good communication all around, and everyone I spoke to or encountered on the two visits left me with a positive impression.
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Yes, this is normal. A heat pump generally produces air that is 80°, which is considered warm and will heat the house evenly. However, 80° may feel cool to your hand, which is usually closer to 90°.
You should have maintenance done on your air conditioning system twice a year. This not only ensures maximum efficiency but also enables us to foresee any possible problems that may occur shortly.
Changing out your air filter regularly is the primary maintenance you can perform. When talking about ground mounted outdoor units the units will need to be kept clear of debris, which includes any foliage in the area. Additional maintenance should only be performed by qualified personnel.
For peak efficiency, performance and filtration, it is recommended that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.
In general, no. HVAC systems are the least efficient when first turning on. A system with too much capacity will run in numerous short cycles, turning on and off repeatedly, therefore causing it to be less efficient and increasing energy consumption. Another primary function of an air conditioner is to remove humidity from the air and running shorter cycles doesn’t remove humidity from the air very well.
As a consumer the most important tasks you can perform involve cleaning and replacement of your filters regularly. Also, shades, drapes, shutters, or screens can be installed on windows that are exposed to extreme sunlight to help reduce temperatures as well.
HVAC systems use a metric called S.E.E.R. (seasonal energy efficiency ratio) when assessing efficiency. S.E.E.R. is the amount of cooling your system will deliver per dollar spent on electricity. For example, a 3-ton unit may have a S.E.E.R. efficiency rating of 13, 14, or 15. The higher the S.E.E.R., which ranges from 13 -17, the more efficient the system will be.
In general, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The primary factor impacting the effectiveness of an AC unit is the construction of your home. The best way to assess your home's needs is to have a licensed professional evaluate them.
Heating and cooling systems are sized according to their tonnage. One (1) ton equals 12,000 BTU/H (British Thermal Units/ Hour).
HVAC is short for heating, ventilation, and air conditioning. The acronym is often used as an abbreviation to refer to your whole heating and cooling system.
Mr. Katz, yes it can be replaced. It would be best to contact our office at (704)476-1342. We can assist you from there. Thank you!
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