Address: 2960 Shallowford Rd Suite 201, Marietta, GA 30066, USA
Phone: +14702983689
Sunday: 10AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–6PM
Carretta King
I usually go to Windy Hill (which I love), but this time around I booked to get a massage at Sandy Plains because I could book two massages for me and my friend for his birthday at the same time. When I got there, my massage therapist canceled. Looks like a nice facility but they will cancel on you last minute.
Sue Keppel
When I called I asked if gift cards expire. I was told they don't. When I went to pay with my gift card I was told old gift cards did expire. Yes my card was old but the information I got on the phone did not say old cards do expire. They should tell you old cards do expire before you try to pay with one.
Shannon Eaves
I've had a Massage Envy membership for over 7 years and have visited many different locations. This one has the worst customer service by far. If you want to actually get a massage, do not book with Libby. The last 2 massages I booked here were cancelled the day of my massage just hours before. Same therapist both times and "coincidentally" she had an emergency come up both times. The second time it happened, I called to speak with someone and hopefully reschedule. I was told a manager would call me back, but it's been several days and they've done nothing. It's ridiculous that I have to cancel at least 24 hours in advance or be charged, but they can cancel on a moment's notice TWICE and don't owe me anything.
Anthony
Worst customer service I’ve experienced at any Massage Envy. Unfortunately, they have one of the rudest receptionist I’ve ever seen or spoke with. When I spoke with the owner, she made it even worse! Terrible franchisee. Be careful going to this location- others are much better!
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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