Hyatt Regency Grand Cypress Resort

Category: Hotel in Orlando, Florida

Address: 1 Grand Cypress Blvd, Orlando, FL 32836, USA

Phone: +14072391234

Reviews

Matthew Truett

Sep 29, 2022

We had such an amazing time at the Hyatt Regency Grand Cypress!! By far our best vacation so far! We loved everything about this Resort. We had more fun and enjoyment playing, swimming, eating, kayaking, golfing and exploring all around the resort than we did going to Disney. I'm not one to repeat vacations because I want to see new places, but this is on the list to return when Kyle gets older and can enjoy it even more! The views from our balcony were amazing! The staff was amazing! The front desk, bellman, concierge, restaurant staff, poolside cabana staff, housekeeping staff and even the FedEx staff was helpful in going above and beyond! We can't wait to return to Orlando and stay here again. I cannot express enough how much we loved this trip and this resort!

王涵

Sep 27, 2022

They have the fastest housekeeping I have ever seen. There are also various of activities to do inside the hotel. I stayed here for Disney this time. I would definitely come back next time just to relax in the resort.

Andy Wurm

Sep 26, 2022

Good hotel, but architecture has it's disadvantages as the rooms all face the tremendous open hallway and are therefore all very noisy. The temperature in the conference rooms is too low for sitting all day listening to speakers. The to be payed for parking place is a long walk from the hotel, the free parking space is almost a hiking event back to the hotel. All in all not a bad hotel..... But maybe not quite the standards it should have, regarding the price...

Julie Molina

Sep 25, 2022

Staff was great, Specially during Labor Day weekend.

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Questions & Answers

Does the hotel offer an airport shuttle?

Pete Tatusko | Sep 30, 2018
Bertrand Chevalier | Sep 30, 2018

I dont believe so but the airport is not very far away so an uber is less tham 30$

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Is there a lazy river at this hotel

terry parra | Sep 30, 2017
Scott Wertz | Sep 30, 2018

No but there are two really nice pools, one heated and one not, with a water slide and cool rock caves. There's also a pretty large lake where you can go canoeing and kayaking at no extra charge. This is one of my favorite places to stay.

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How close to Disney world is this hotel?

Dawn Hill | Sep 30, 2017
Jay Allen | Sep 30, 2017

5 to ten minutes

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How can I cancel a reservation?

Pilar Chavarro | Sep 15, 2022
Ithzia Pizarro-Garcia | Sep 15, 2022

By calling the reservations line they will be able to help you. Or by going on to you confirmation email and clicking the cancel reservation button.

just to specify, this hotel have shuttles to all 4 Disney parks, Disney springs,universal AND the Orlando international airport?

Alex K | Sep 29, 2020
Jen Q | Sep 29, 2020

I didn't use the shuttles..not Sure.

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To the owner or management....Is the large pool heated now? I visited 9 months ago and you all emailed me and said you were going to be heating the large pool due to so many patrons complaining about it being below 80 degrees water temp in July.

Michael Johnson | Sep 30, 2019
T.P. | Sep 30, 2019

It says that it's heated, but it is definitely NOT heated. Disney heats pools to 75 degrees and Hyatt couldn't have been more that 65. I visited the east coast of Florida and the ocean was warmer in March, I think it was 72 degrees.

Do you have senior citizen rates?

jim mayers | Sep 30, 2019
Luicho Garcia | Sep 30, 2019

It has rates for retirees, veterans, etc, etc, etc.

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Is there a safe in the room? Like a small one in the closet?

Wendy Gordon | Sep 30, 2019
yitzy P | Sep 30, 2019

yes

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is the big pool heated now?

Jessica Loconte | Sep 30, 2019
Luicho Garcia | Sep 30, 2019

not really heat the pool, but with the new temperatures is not necessary

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Do the rooms have a mini fridge?

Wendy Gordon | Sep 30, 2019
Bill Pai | Sep 30, 2019

Yes

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Hello when does your company release security deposits

Robert Clemens | Sep 30, 2019
Sharon Summersett | Sep 30, 2019

As soon as the the room is inspected

what restaurants are near by

the rink | Sep 30, 2019
P Leon | Sep 30, 2019

The restaurant inside are excellent...

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What are the pool hours?

Breanna | Sep 30, 2018
Sarah Jenkins | Sep 30, 2018

Stays open until midnight and reopens at 7am

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What is the shuttle schedule like

mike adamo | Sep 30, 2018
Tom S | Sep 30, 2018

For the trips to Disney and Universal you need to get a voucher (free) from the bell desk in the main lobby next to the entrance. For Disney I can remember 0830, 1030, 1230. Return at 8pm. If you are lucky you'll get the lip-synching, dancing bus driver.

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How far to universal?

Leah B | Sep 30, 2018
Melissa Goldberg | Sep 30, 2019

About 15 min drive depending on traffic and mode of transportation.

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how close to Disney springs ?

Kathy Tyler | Sep 30, 2018
Ricardo Barreto | Sep 30, 2018

7 minutes by car or 20 minutes Walk

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Is there any place around there for free parking?

David Beer (Uberdave) | Sep 30, 2018
David Alter | Sep 30, 2018

No, there is valet and self park but both have a cost. Please refer to the hotel website for parking rates

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Is there a lap pool for excercising?

Bokuto | Sep 30, 2018
Brandon Roberts | Sep 30, 2018

Not a dedicated lap pool

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I'm reading older questions regarding the large, main pool. Will it be heated by 2023?

Maureen Geremia | Jul 31, 2022
Mandy Houghton | Jul 31, 2022

I have just returned last week from there, and if your going in summer time you will absolutely appreciate the coolness of it, it was 37-40 degree heat, so even though it was a shock getting in once your in its fine and you don't notice at all, quite funny watching everyone's faces as they enter though 😆

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How tall do you have to be to ride their slide?

Cill Milam | Jun 1, 2022
Douglas Camargo | Jun 1, 2022

PG 4ft

Do they have cabana rentals at the pool? Pool side dining options?

Timothy Oestreich | May 2, 2022
Jeff Braswell | May 2, 2022

Cabanas are available but limited. Make sure to book well ahead of your stay. They do have a pool side bar with food service and seating at the bar and have roving service for food and drink orders around the pools but can be a little slow on busy days.

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Does the Grand Cypress Hyatt orlando have a mask mandate. We came to Florida to get away from that. Assistance please?

Britten Blackburn | Mar 3, 2022
Mark Bohner | Mar 3, 2022

They didn't 2 weeks ago. Suggested but not mandated.

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Can Hyatt laundry be used if not staying at Hyatt

Uzair Alvi | Jan 2, 2022
Donald Morton | Jan 2, 2022

To be honest I have no idea.

Does this hotel have a jacuzzi or hot tub out by the pool?

JB Quinn | Nov 3, 2021
Andrew A | Nov 3, 2021

Yes

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Do I need to worry about alligator/crocodiles in the pond next to the pool for swimming and kayaking?....is kayaking included in the hotel rate or is it an extra charge? Thanks.

Raj Chavda | Sep 30, 2019
Dawn Rye | Jun 1, 2022

Please do not listen to the people saying there are no Gators! Yes in Florida if the water is wet, they could be a gator. Just Google the little boy who was killed at Disney by a Gator. Please be careful. Not saying you can't kayak but keep an eye out for critters.

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I have 2 toddlers, how deep are the pools?

Lorena Karadsheh | Sep 30, 2019
Tom Norman | Sep 30, 2019

They have a splash pad, but no "kid's pool". All of the pools range from 3-5 foot deep with several waterfalls cascading into them. As far as I recall, they do not have a specific kiddie pool (usually only a foot or two deep).

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What is the value of breakfast ???

GRACY FELEMA | Sep 30, 2019
Mike Rodriguez | Sep 30, 2019

the market has Starbucks and other breakfast options with about 10 dollars for sandwiches and 6 for coffee

Is there an arcade?

Ryan Clarke | Sep 30, 2019
Joseph N | Sep 30, 2019

Yes. If you follow the signs to the gym and laundry the arcade is in the same room as the laundry room. It's not big but a few games, a claw machine and air hockey.

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How can i get to the hotel if i am in Econolodge hotel??

Raquel Mendoza | Sep 30, 2019
Antoinette Holland | Sep 30, 2019

Go in the direction towards I-295. The hotel will on the right. Hotel is near the movies. Hope that helps.

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Does this hotel have a laundry Matt?

Ruth Clark | Sep 30, 2019
Bill Pai | Sep 30, 2019

Yes

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Hot tub in this hotel?

Penny Hayes | Sep 30, 2019
Julia Nikitina | Sep 30, 2019

They have a small one nearly the pool.

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Does an executive suite have a full kitchen?

Traci | Sep 30, 2019
Hyatt Regency Grand Cypress Resort | Sep 30, 2019

Hi Traci, none of our suites have full kitchens. We do have the President's House, which is a private residence on property that has 3 bedrooms. 3.5 bathrooms and a full kitchen which we do have available for a nightly rate. Please visit https://www.hyatt.com/en-US/hotel/florida/hyatt-regency-grand-cypress/vista to view rates and availability.

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Hello I am from Chile , I will be at your hotel in December, is it possible to send a package from a store to the hotel in my name and you pass me?

Daniela Hernandez | Sep 30, 2019
J's World | Sep 30, 2019

You can as long as you have a reservation in place. They will receive the package and hold for you.

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Is this resort all inclusive?

Josh Wheaton | Sep 30, 2019
Anthony Guzman | Sep 30, 2019

No but they have a Regency Club

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Is the pool open in December ?

Mackenzie Simeonidis | Sep 30, 2019
james sutton | Sep 30, 2019

Yes it will be

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Do I have to pay something extra for the hotel to receive an Amazon package?

silvina Rodriguez | Sep 30, 2019
AMP | Sep 30, 2019

I'm so sorry , English would be very helpful for you to ask all of Google guide

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How much is valet parking

Carl Amato | Sep 30, 2018
Glen Dixon | Sep 30, 2018

Valet is $31 per day, per their website, including in/out.

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I have a reservation from 4th to 6th of October, can I send a few packages from amazong? Do you charge a fee for receiving them? Thank you!!

CARLA AIROLDI | Sep 30, 2018
Heather Brockhoff | Sep 30, 2018

I cant help you as I was just a guest revently. But from my experience doing this same thing(shipping amazon items), I addressed the package to the hotel, with a sublune daying " for arriving guest (your name) oct 6. It has always worked out fine

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How often does the shuttle run from Magic Kingdom back to Hyatt Grand Cypress

Peter Donshik | Sep 30, 2018
E Colon | Sep 30, 2018

Every 2 hours. You have to reserved with the concierge because spaces are limited. I loved it. Been there 4 times in the last 5 years! Exceptional customer service!

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Morning Can you please advise if you have an airport shuttle? Thanks very much

grant Chapman | Sep 30, 2018
Paula Houchins Rayburn | Sep 30, 2018

You need to call the hotel concierge.

How far is this place from airport

Robin Cogar | Sep 30, 2018
Anthony Guzman | Sep 30, 2018

17 miles from Orlando international airport

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What are the gym hours?

Erika Rodriguez | Sep 30, 2018
Anthony Guzman | Sep 30, 2018

It is open 24 hours

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how does,self parking work

Erin Foley | Sep 30, 2018
Anthony Guzman | Sep 30, 2018

Self parking is in lot 5 and Its $22 a day

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Is skateboarding allowed on the trail?

Phthalo Black Art | Sep 30, 2018
Hyatt Regency Grand Cypress Resort | Sep 30, 2018

Hello, While we do allow guests to bring skateboards, we do not allow the use of skateboards anywhere on property.

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What is approximate cost of cab fare from Orlando Airport to Hyatt Grand Cypress?

Felicia Gossett | Sep 30, 2018
Anastasia Henize | Sep 30, 2018

use Lyft or Uber, quick and cheap

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Do they require the kids to wear arm bands to enter the pool area

Mark Rolfe | Sep 30, 2018
Ryan Latterell | Sep 30, 2018

No, however if they would like to do the waterslide, kids ages 17 and under must wear a bracelet. Enjoy your stay!

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Do you allow small dogs?

Cherlyn Cioffi | Sep 30, 2018
Luis H Lopez | Sep 30, 2018

Yes, fees apply.

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Is golf included with your stay or is there an additional cost to play ?

Dalton Shotkoski | Sep 30, 2018
Tina K | Sep 30, 2018

There is one on site which is included in your stay and perfect for family fun but a more extensive coarse across the street is not included.

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Are there rooms on the first floor? Which floor do the rooms start?

Ryan Broadhurst | Sep 30, 2018
Corrinne Turley | Sep 30, 2018

Room begin on the second floor with quick lift access.

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Are pets allowed?

Lisy | Sep 30, 2018
adan batista | Sep 30, 2018

Yes

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I notice you have several pool area places that are nice but do you have a kiddie pool

Holly Martini | Sep 30, 2018
Ben T | Sep 30, 2018

Do you mean a pool for babies under 3 years of age? Then no, they don't have that, they have a splash zone for kid. They have two pools, small one with a slide which is a heated pool, a bigger one is goes inside the cave/grotto and out the other side with a hanging bridge but both have shallow end start at 3 feet deep. Hope that help.

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how close to Hyatt regency orlando is this hotel?

Sue Jessell | Sep 30, 2018
rod peters | Sep 30, 2018

As others said the milage is close but Grand Cypress is near Disney Springs (Downtown Disney) which gets insanely congested. It could easily take 40 minutes to commute between the two depending on the time of day. If you want Disney stay at Grand Cypress, if you want the convention center or Universal area stay at the Regency or hyatt Place convention center or hyatt place Universal.

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What time does the first shuttle leave and what time does the last shuttle pick you up in September

mike adamo | Sep 30, 2018
Paula Houchins Rayburn | Sep 30, 2018

You will have to call the hotel for that information

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How close is sea world?

Itsmelori dee | Sep 30, 2018
REAL LUXURY TRANSPORTATION | Sep 30, 2018

5.8 miles In personal or rental car is 16 minutes In bus or shuttle 30 plus

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is this an all inclusive resort

cheryl wyatt | Sep 30, 2018
Dominick Leone | Sep 30, 2018

This is not an all-inclusive resort.

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Is there a basketball court?

Peter Leon | Sep 30, 2018
Hyatt Regency Grand Cypress Resort | Sep 30, 2018

We do have a basketball court out by our Tennis and Racquet club.

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is there a happy hour?

Jon Pahlow | Sep 30, 2018
Eric Imhoff | Sep 30, 2018

Yes, there is a happy hour at the lake house bar. It is M-F 4-5pm. The deals are pretty decent as well.

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There were big bugs (bees, water beetles, flies,

Evett Jackson | Sep 30, 2018
Samuel Sallapudi | Sep 30, 2018

Welcome to florida.

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How early does the shuttle leave for disney world?

Rhonda Hawkins | Sep 30, 2018
Ricardo Barreto | Sep 30, 2018

8 am

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