Serenity Spa by Westgate

WhitWhit

JUST AMMMMAAZZZZIIINNGGG PEACE OF MIND & REFRESHING 💕 MY FIANCE PLANNED & SURPRISED ME ON A VISIT HERE🥰🥰IT WAS ABSOLUTELY FRIENDLY HERE! AND I JUST LOVED MY VISIT!! THANKS LADIES FOR EVERYTHING ‼️

Pam Miller

On vacation with some friends and had made appt for us all a massage and pedicure...on the day of appt check in was rather fast...massage was decent...though I hav had tons better....she used a ton of oil...get to my pedicure which was supposed to last an hour...I already had gel nail polish on my toes and was told she didn't hav time to take it off because they had other clients to do....so basically I got my feet soaked n warm water and wrapped n hot towels for an hour .. for 70 dollars no cuticle care or nothing...the tech basically took 30min up doing other things....used a file for mayb5 seconds on my heel

Heather Leigh

This review is based on my last visit and not the place overall. This was our 2nd time coming here and this time was not anywhere near as pleasant as the first. I usually love a deep tissue massage, but my therapist was rather sloppy. As if she didn’t really know how to massage. There was no consistency in the massage and didn’t evenly massage both sides. I told her my left shoulder/trapezius was problematic and to work on that and she over worked the right side and ignored the left side. Her nails were too long and kept scratching me. I had a slight sunburn, you could clearly see the “lines” and she was still so rough on my skin and kept what felt almost like slapping and kneading my back like dough. Towards the end there was part of the treatment where they poured what felt like hot wax on your back and it was so hot and she poured it right on my sunburn. I wasn’t expecting it because she barely told me what she was doing or any parts of the treatments before she did them so when she did that I nearly jumped out of the bed. I was so shocked and to the point I wanted to end the massage but my boyfriend was getting his and I didn’t want to ruin his if he was enjoying it, roughed it out but will definitely think twice before paying for that couples massage again! Lucky for her gratuity was included because I wouldn’t have ever given her what she got. I wouldn’t have stuffed her but she didn’t deserve that percentage.

Nancy Williams

Nice place to vacation. Lots of activities to choose from.