Best Western Valley Plaza Inn

Category: Hotel

Address: 5221 Bay City Rd, Midland, MI 48642, USA

Phone: +19894962700

Reviews

Thomas Faust

Aug 7, 2022

Very neat vintage appeal. Room was perfect. Ac broke, but they just switched me into another room. Great stay!

lisa Luebbert

Jun 27, 2022

I'd give it a zero star if I could. The staff was extremely rude. The rooms were dirty, left with black feet, moldy toilets, clear as day dirt everywhere. It looked as if they hadn't vacuum in weeks. The pool was closed, needed to ask for blankets, keys never worked to access the room, breakfast area was shut down, they delete my booking without me asking so when I went to check in I had issues getting a room. It was my wedding night and they didn't have my room I booked. They were arguing with me Over it. I sure hope this place gets better. Something needs done.

Evan Obrien

Mar 23, 2022

Nice rooms. Awesome pool. Fantastic breakfast. The ghost is a little moody but pool makes up for it

Sean Murphy

Mar 11, 2022

The staff stole stuff from room! Management told me they could figure out what staff member was in my room from the key card system. Then said I never made a report when I checked back. Unreal. Please trust me and don’t stay here. They are not allowed to be a best western anymore because of how run down the place is!

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Questions & Answers

Is hotel open for service?

Mike Schierbeek | Apr 15, 2021
Best Western Valley Plaza Inn (Owner) | Apr 16, 2021

Yes we are open .

10# dog friendly?

Paul Jones | Mar 12, 2019
Best Western Valley Plaza Inn (Owner) | Mar 13, 2019

We are no longer pet friendly

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Do you allow pets?

Jim Lee | Mar 12, 2019
Best Western Valley Plaza Inn (Owner) | Mar 13, 2019

We do not allow pets

Hello wondering if there has been flooding there this season

Wendy Schultz | Mar 12, 2018
Vicki Richards | Mar 13, 2018

No not in the hotel area.

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are you open Saturday, Dec. 23?

Cheryl Zastrow | Mar 12, 2018
Jerry Allen | Mar 13, 2018

You will have to contact the Best Western itself. I would think that they would be open, but ya never know.

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