The Inn at Crestwood

Category: Hotel in Boone, North Carolina

Address: 3236 Shulls Mill Rd, Boone, NC 28607, USA

Phone: +18289636646

Reviews

Susan Martin

Jun 29, 2022

A gem with lots of potential. Beautiful mountain setting like being in a treehouse. However, the concrete walkways and decks need repairs and are hazardous with holes and limbs all over them. The entire outside needs TLC. The pool and spa are great. The rooms are clean however noisy. Ask for a high floor so there’s no overhead noise as others have mentioned. The restaurant is open certain days for dinner. We didn’t eat there but be aware there are no other restaurants without going 25 min on the curvy mtn rd. Breakfast was disappointing with muffins and bagels only. It’s frustrating that people want to travel and spend money but so many hotels are still in Covid mode with breakfast and room cleaning services. I’m glad I stayed here but will try another lodging next time. Crestwood, you need to go over and beyond to get repeat business. You have so much potential to be outstanding but instead I felt sorry for you and what you probably experienced as a business the last few years. Hope for better days ahead for you.

Arlene

May 16, 2022

Positive: Location is beautiful, setting is peaceful and serene Negative: We've stayed here before - the rooms have poor sound barriers.

Melanie Presson

Apr 24, 2022

We had our wedding there this weekend. I read some of the negative reviews and I just want to say, we experienced nothing but perfection. They have done some remodeling. My bridal suit was amazing. The staff was friendly and helpful every step of the way. The food was delicious and was better than I could have expected. The chef was super accommodating to our guests allergies and food restrictions. All in all I would not have changed one thing. It was everything I hoped for and then some. Again, absolute perfection! Big thanks to everyone that worked so hard for us. I am one ecstatic bride and my guests (we had the whole hotel booked) all said the same thing. Nothing but good feedback.

Payal Shah

Jan 17, 2022

Very Beautiful place.They have best view outdoor space.Room was clean and cozy.They don't serve hot breakfast but prepared to go Breakfast bags.We enjoyed our stay.Reception staff is really very helpful and friendly. restaurant and bar was closed during our stay and no room service as well.overall good experience.

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Questions & Answers

What is the cancellation policy for a venue, the library in perticular

Lander ARC | Mar 12, 2020
Brett Kennedy | Mar 13, 2020

Oh yeah

Is breakfast included in your stay?

Jessica Byerly | Mar 13, 2019
Paula Graber | Mar 14, 2019

Yes, it was included with ours. They had scrambled eggs, waffles, bacon, sausage, potatoes and grits. But also lighter choices like cereal, yogurt with fruit. It's a lovely, lovely place.

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Is it pet friendly?

Tammy Payne | Mar 13, 2018
Gabrielle Volstad | Mar 14, 2018

Yes with a fee

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