Address: 45575 Dulles Eastern Plaza Suite 101, Sterling, VA 20166, USA
Phone: +17034301727
Sunday: 11AM–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Devra Kann
Super sales were on and allowed me to buy more. I also opened a credit account, and they offered additional percentage off for that. I love the quality of their products and the coordination of colors in them. They are durable enough to last through multiple active children. They make the very best hand me downs!
Jeff Myren
I showed up 5 minutes before the store closed and the doors were locked. I understand wanting to close on time but locking the doors early isn’t acceptable. I knocked since I saw two employees in the store. It is 2/22/22 and there is very high wind outside so I struggled to communicate and kept putting my ear to the small gap between the doors. I could tell they did not want to let me in but they did. I quickly looked at some shoes and then the clearance area as Betty was insistent I only had a couple minutes. I was asked “do you have everything you need?” after maybe 60 seconds of being let inside. I asked the cashier if they normally close the store early and she said that they locked the doors 3 minutes early. I said that is not true because I was there 5 minutes early. She said according to the store clock it was as she walked to the side register to attempt to look at the computer. I showed her my phone (time set automatically) and it said 6:59. I showed her the credit card machine that was installed in their store and it said 6:59 and she told me I had to get away from the counter. I asked if she could simply acknowledge she made a mistake and she wouldn’t reply. Note to management: review the security footage and check the time. Educate Betty on when the store closes and how to see tell what time it is. I do not believe the “store clock” is wrong, I think she was just caught in a lie. An apology or something would have avoided this negative review. P.S. Claudia let me out and she was nice. She didn’t throw her manager (I presume) under the bus but she was at least apologetic.
Trevor Unaegbu
Cashier took so long that I had to walk in to pick up my things instead of curb side. When I walked in it wasn't even busy inside the store.
LAnVA
Friendly staff. I can always find something to buy. If they could only stay little until their Carter's wear out Good sales.
Thanks! Your review is awaiting moderation.
You or whoever you designated as your pickup person while ordering can pick up your order.
For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!
It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.
You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.
Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.
We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.
Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.
Yes, they are required for all shoppers and employees at all of our stores.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.