Address: 2041 Parkway, Pigeon Forge, TN 37863, USA
Phone: +18652869145
Sunday: 10AM–2AM
Monday: 10AM–2AM
Tuesday: 10AM–2AM
Wednesday: 10AM–2AM
Thursday: 10AM–2AM
Friday: 10AM–4AM
Saturday: 10AM–4AM
Anna and Kevin
Love the Krystals with the soft buns & the chili cheese pups. Husband tried the chik club & loved it, too. Got our lunch quick & it was hot, fresh, and yummy. Employees were super friendly, too. Glad this is one Krystal that's still in business so we can stop by when we're in town!
Patricia Dunford
There was a problem with the app, but the manager last night was EXCELLENT & took a frustrating experience for a loyal customer & changed it completely. After nearly an hour in the drive thru, I actually left a HAPPY loyal customer. She deserves the company's appreciation.
Kaden L
This place has absolutely awful service. The night time workers have absolutely no regard for anything that goes on unless it pertains to their cellphones. They also don’t know how to cook the food to the correct temperature even after being told and having the food returned multiple times. Besides this places awful service, and absolute horrible experience. Even the manager at night time wouldn’t give us a refund after we received our food undercooked and personally just asked for a refund. We was told we would have to come back the next day to speak to another manager to be able to get our refund even though we are out of state residents. ABSOLUTELY WOULDN’T RECOMMEND EATING HERE!!!
Anthony Couillard
Got sent on a Krystal run for the house. At the time you were not able to go inside, so we had to go through the drive through. Ordered 25 burgers and 25 chick's. They told me that it would be about 10-15 mins and they would bring them out, which I had no problem with. Parked out front and waited about 25mins later I had to go up to the door and bang on it to get there attention. Once someone came, I asked about my order and he said "oh right". Went grabbed it and brought it to me. They were a tad busy most of the time, but would have given 5* if they hadn't forgotten about me with a 50 item order.
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Yes they all are small
Not sure we went through drive- thru
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