Krystal

Category: Fast food restaurant in Pigeon Forge, Tennessee

Address: 2041 Parkway, Pigeon Forge, TN 37863, USA

Phone: +18652869145

Opening hours

Sunday: 10AM–2AM

Monday: 10AM–2AM

Tuesday: 10AM–2AM

Wednesday: 10AM–2AM

Thursday: 10AM–2AM

Friday: 10AM–4AM

Saturday: 10AM–4AM

Reviews

Anna and Kevin

Jun 13, 2022

Love the Krystals with the soft buns & the chili cheese pups. Husband tried the chik club & loved it, too. Got our lunch quick & it was hot, fresh, and yummy. Employees were super friendly, too. Glad this is one Krystal that's still in business so we can stop by when we're in town!

Patricia Dunford

May 31, 2022

There was a problem with the app, but the manager last night was EXCELLENT & took a frustrating experience for a loyal customer & changed it completely. After nearly an hour in the drive thru, I actually left a HAPPY loyal customer. She deserves the company's appreciation.

Kaden L

Mar 24, 2022

This place has absolutely awful service. The night time workers have absolutely no regard for anything that goes on unless it pertains to their cellphones. They also don’t know how to cook the food to the correct temperature even after being told and having the food returned multiple times. Besides this places awful service, and absolute horrible experience. Even the manager at night time wouldn’t give us a refund after we received our food undercooked and personally just asked for a refund. We was told we would have to come back the next day to speak to another manager to be able to get our refund even though we are out of state residents. ABSOLUTELY WOULDN’T RECOMMEND EATING HERE!!!

Anthony Couillard

Dec 31, 2021

Got sent on a Krystal run for the house. At the time you were not able to go inside, so we had to go through the drive through. Ordered 25 burgers and 25 chick's. They told me that it would be about 10-15 mins and they would bring them out, which I had no problem with. Parked out front and waited about 25mins later I had to go up to the door and bang on it to get there attention. Once someone came, I asked about my order and he said "oh right". Went grabbed it and brought it to me. They were a tad busy most of the time, but would have given 5* if they hadn't forgotten about me with a 50 item order.

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Questions & Answers

Are all of there burgers small because the one I had was not filling at all.

Olivia Iacobelli | Mar 13, 2019
diane ellington | Mar 14, 2019

Yes they all are small

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What are the Covid safety practices like here?

People are asking | Feb 21, 2021
Lisa Kay | Feb 22, 2021

Not sure we went through drive- thru

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