Sonic Drive-In

Category: Fast food restaurant in Knoxville, Tennessee

Address: 5722 Kingston Pike, Knoxville, TN 37919, USA

Phone: +18654509511

Opening hours

Sunday: 7AM–11PM

Monday: 7AM–11PM

Tuesday: 7AM–11PM

Wednesday: 7AM–11PM

Thursday: 7AM–11PM

Friday: 7AM–12AM

Saturday: 7AM–12AM

Reviews

Jordan G.

Jul 8, 2022

I usually don’t leave reviews on fast food places because I know the job is tough and people are underpaid. But honestly..worst Sonic I’ve ever been to. I’ve been a couple times and it’s not been terrible but this last experience was not good at all and I won’t be back. I went through the drive thru and ordered a large chocolate milkshake, nothing else. I got up to the window and the cashier told me my total was 9.26. I told her I had only ordered a milkshake and she took a minute and then told me my total was 5.12. I gave her six in cash and waited and after about 10 minutes she came back with my shake. It had about a 5 inch gap at the top between the milkshake and lid, basically the same amount you would get if you ordered a medium (I ordered a large and it wouldn’t have been that big of deal if Sonic wasn’t the more exspensive fast food option) She then handed it to me and shut the window immediately. I didn’t have my change. I waited for about 5 minutes thinking she would come back, and she didn’t. I eventually left due to the super long line behind me but I won’t be back. I honestly don’t mind waiting or it taking longer if the service/product is good but considering I left without ny change and over paid based on the product I got, it’s not worth the hassle.

KaLeigh Snipes

May 8, 2022

If i could give 0 stars i would. Pull up the the speaker box and get informed drive thru only okay everyone is having staffing issues. Pull the the drive thru and apparently sonic is discontinuing grilled chicken? Guess im gonna drive across town for it but still horrible experience 0/10 would recommend

Morgan Jones

May 1, 2022

Poor customer service. Terrible quality. Pulled into car hop station and waited 10 minutes to be told it’s drive thru only. Waited 30 min in the drive thru for the food to be wrong. Would definitely recommend NOT coming to a place that can’t even read tickets.

Richard Nahigian

Nov 19, 2021

Absolutely, unbelievably terrible service. We ordered 3 supersonic double cheese burgers to go. Get home and they are all singles instead. Check the receipt and they charged me for doubles. This was after waiting in line for 30 minutes with only 5 cars ahead of us. It’s such an ridiculous situation.

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Questions & Answers

It's 12 minutes past 7am and no-one is here. The lights are on and noone picks up the phone. Is this location closed down?

Jessi Pirkle | Jul 15, 2020
jules w | Jul 16, 2020

It took me 10 minutes to not get waited on yesterday.

Why is drive thru all that's open on sundays

Kathy Bowling | Mar 13, 2018
Dan Sambrano | Mar 14, 2018

Sonic's drive-up bays are typically open 7am-9pm on Sundays. If the drive-thru was the only thing open when you went, there was probably a personnel manning issue that kept them from being full-service at the time.

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