Bank of America ATM (Drive-thru)

Mariah griego

I have always heard mixed reviews about this branch and location and the bank itself.. I decided to go in today to try and open an account and possibly cash a check. I called early this am when they opened. After reading the reviews written below I'm not surprised. Shayna was VERY rude and embarrassed me. She shook her head and immediately gave me an attitude that check wasn't for this bank and if I don't have an account she refused to help me. I'm so glad I don't have an account here and I'm not looking forward to opening one anymore. I unfortunately didn't get tellers name who I spoke with this morning but I wont forget how Shayna made me fell. I wasn't aware of policy and she didn't have to be so condescending and rude. Staff is very unprofessional and I'm surprised this branch is still opened. I wont ever come back here or think about opening an account or money in a bank that doesn't value customer service. Also wanted to make a note here she was frustrated with customer before me. and was talking about him to co worker before helping me and I did not catch her name. Hope management is pleased with staff. I asked her why she was giving an attitude she got red and said she wasn't. Tried to call branch back to make a formal complaint and kept getting hung up on. Worst branch and bank ever award goes too!!

John D

Awful service. I don't even know why they have any employees in the branch at this point. It's allessentially automated. Almost everything is done via the atm machine now, god forbid you have to talk to a teller you'll wait in line all day. …Hi John. We appreciate that you took the time to tell us this, even though you were disappointed with the service you received. We'd like to keep you as a customer and see if we can help. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. ^Matthew

Avery Schnare

This branch was very unprofessional with me. I went in at 9am when they opened to close a cd. The women took my info and promised me she would look into this and call me shortly. I asked if I should just make an appointment and she insisted …I'm sorry to hear about your experience with our financial center team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

Sail Summer

The branches in the South coast area of Massachusetts don't belong running these branches. It horrible service Shuts down 5 to 10 minutes before closing not to add in Fall River it's been Pleasant st for the last yr and Now, I rush to This location for Manager to be declining entrance at 12:50pm with little line. A little upsettingWe are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^tiffany