Chestnut Tree Inn

Category: Inn

Address: 37 Tsalagi Rd, Cherokee, NC 28719, USA

Phone: +18284979181

Reviews

Herbert Medlin

Jul 17, 2022

Room was not cleaned properly, found blond hairs in our bed, ( ours are black and short). Cup where coffee pot was used last time still in room, no stoppers for sink or tub. Something kept bitting us in bed, refrigerator didn't get cold, had to go get own clean towels.

bmead144

Jul 11, 2022

This place is/was a dump. Had a 3 night reservation but canceled shortly after 1st night arrival. Old, outdated and NOT clean by any stretch of the imagination. Half or more of tv stations were so snowy as to be nearly unwatchable and TV was too small to begin with. Huge hair clog in tub drain plainly visible.

Gary Scholten

May 19, 2022

Pros- comfortable mattress. Cons- smell of cigarette smoke, mold on shower curtain & tiles, super thin sheets that didn’t fit, no blanket, thermostat on hvac didn’t work well. Supposedly “renovated” in 2019; that’s a stretch! The bathroom hasn’t been renovated in many years. No breakfast buffet as advertised, just a brown bag. (Fruit cup, granola bar, muffin & a water) We will not be coming back.

Sarah Mann

Apr 24, 2022

This was the worst stay we've ever had at a hotel. The three stars are coming from the customer service we received. Overall, the staff was great. First, our mini fridge was not working. They replaced it super fast and with no complaints. Next, our pillow cases had makeup stains. These were replaced as well. The bed was SO hard and had springs sticking out. Okay, no worries....it's only for two nights. The last straw for me was when I went to get into the shower and barely any water came out of the shower head. Only three of the holes on the shower head had water coming out and it was only mildly warm. NO HOT WATER. The little things usually don't bother me but when I couldn't take a shower I was really upset. I would not stay here again.

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Questions & Answers

Does the hotel offer a microwave?

Brandon Holladay | Mar 13, 2018
lisa miller | Mar 14, 2018

Yes in room

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Are there rooms with 2 queen beds. I didn't see it listed at the reservations page

Peggy Gillis | Mar 13, 2019
Mona Featherston | Mar 14, 2019

Yes

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We have booked here for July.on the photos I see a long flight of stairs. DO YOU HAVE TO CARRY YOUR LUGGAGE UP ALL THESE STAIRS to get in.

Evelyn Jones | Mar 12, 2020
Evelyn Jones | Mar 13, 2020

Ok.thanks for the help.i dont know yet which floor we will be on.

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Do they have hbo

Chris Brown | Mar 12, 2020
Bud Luczewski | Mar 13, 2020

All I can remember is that they have a great breakfast

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Are the rooms sold by the casino remodeled

Charla Roland | Mar 12, 2020
George Ensley | Mar 13, 2020

100 rooms were remolded a year ago , none of which are smoking rooms. The casino guarantees a room, but not a room type.

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Do they have free breakfast

Jasmine Hurst | Mar 13, 2019
Jennifer Lynn | Mar 14, 2019

Yes when you go to the restaurant and give them your room #

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are you pet friendly?

joe holbert | Mar 13, 2019
Donald Moody | Mar 14, 2019

No

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Can anyone eat breakfast or is it for guests only?

A Google User | Mar 13, 2019
Donald Moody | Mar 14, 2019

Breakfast is included with your room. But anyone can pay and eat.

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Do they now have an indoor pool and/or hot tub now? Last few times i was there they were working on that. Thanks

Judy Stclair | Mar 13, 2019
Shawn Clark | Mar 14, 2019

Not last time I was there.

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What time is check in

peggy patterson | Mar 13, 2019
Dana Mcintyre | Mar 14, 2019

4pm check in you can possibly chech in a little earlier if it's not busy.

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