Housing Works Thrift Shops - Broadway & 96th St

CeeDee

if there were a Zero rating, i would give this shop an even lesser rate. the manager is rude, unhelpful and just plain mean and nasty. the prices are extremely high, and what isn't priced the manager guesses at a price. she quoted me $25 for a pair of jeans that i then found the same pair on the rack in a different size for $5, She did the same thing with a different item i found. Shop retail or on ebay--you'll at least know you're not being taken advantage of. finally, every retailer in the city and in the world that offers racks of clothing offers a bathroom for customers. i wanted to shop further but was told the facilities were for employees only. This is a travesty. i left because i needed to use a bathroom. i bought a couple of things, but i assure you there are too many great second-hand stores in NYC to ever subject myself to this manager again. i remember pre-covid when a couple of girlfriends and i would make a beeline for this store every Saturday and buy all kinds of great finds. Now the choices are not good and not in good shape. This manager needs a manager! none of us will be back This business may be dependent of donors, but it is as dependent on customers--she needs to realize this and get an attitude adjustment. THUMBS DOWN!!!

David Eisikovits

A big CD and record buyer. The prices are cheaper than other thrift stores. But my three stars are that some CDs put for sale are missing CDs. I am not sure if the sellers(hope not) or others buyers rip off the CDs. Still a good find for other stuff

Stella Estrella

Really great for house decor, accent pieces and maybe even the shoes if you’re lucky. Other than that the clothing selection isn’t the largest but they do have some quality pieces here.

Kayla Wireman

Too bag they don't know how to tell time. CALL BEFORE you go. They close at their own description!!