Essential Eye Care & Optical

lucila zamora

This place is by far the best eye care I have been to I 100% recommend the staff was lovely so nice and helpful inside was really nice and clean and the equipment they have very fancy I felt like I was getting the best treatment and The doctor was so Nice and friendly and had so much patience and makes you feel very comfortable .

Tarrence Callins

I went into this location for an eye exam and specially told the doctor I only need reading glasses. After the eye exam, I was transferred up front with the female representative. I express to the representative that I only need glasses for reading. After looking at a variety of frames, I found the one I like. The female representative started talking about progressive lenses. Grant it I only ask for readers. Another female representative jump in and now I realize they were trying to up sale me on progressive on how beneficial they will be since I’m on the computer all the time. I personally told them I will try it out but if I don’t like I will returned. After picking up the glasses, I tried for several days and realize this is not good. I return back to the office and told the female representatives I should have never let them talk me into progressive and I wanted readers lenses only. At no time they expressed the returned policy if you don’t like it the lenses once you try them. Grant it I told them I will try them out if I don’t like I will returned. The glasses finally came back and I pick up today Monday Sept 13. Once I put the readers on it was perfect. I ask the female representative since I didn’t need the progressive lenses what is this difference in price. I was advised there is no difference because you purchase the progressive first. This is fraudulent and a bad business model. First of all I expressed when I first went in for and eye exam exam that I only needed readers. How do they figure you can can determine if the progressive lenses work if you don’t try in your daily activities. It appears they up sale you knowing that if they get you to bite it’s no loss to the company or them. NOTE: AS A BUSINESS MAN I WANT TO ADVISE YOU THAT THIS LOCATION IS OPERATING IN TRICKERY AND MANIPULATION. I WOUKD NOT RECOMMEND THIS LOCATION FOR YOUR FAMILY EYE CARE PROVIDER. I’m a business person and I don’t want to hurt another business; however, if you experience what I went thorough it’s my duty to report for the next persons want experience. If a representative from this location want to discuss in more detail, I will make myself available. Maybe it’s a training issues but under no circumstances should a customer be trick or manipulated.

Liam Chase

Dr. Dada is awesome doctor! Very friendly and loves to educate people on their eyes. All the staff are very friendly and welcoming as well! Definitely recommend!

Laurie Staiger

Great experience! Fantastic doctor and staff. Went above and beyond!