Best Buy

Category: Electronics store

Address: 21085 Salmon Run Mall Loop W, Watertown, NY 13601, USA

Phone: +13157820867

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Nathan Peck

Sep 28, 2022

They said that they couldn't fix my phone

Roy Hillyard

Sep 28, 2022

They have what I need

Greg LeClaire

Sep 22, 2022

Workers need to learn what they are selling. Bought a flip phone with the warranty. I was told the warranty would cover a crack in the screen. It did not happen. Spent $900 on a phone that lasted a few months.

Steve P

Sep 22, 2022

Great store. Assistant manager Patrick is very helpful!

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Questions & Answers

Do you car starters

Karen Peck | Sep 30, 2019
Kendell Mandigo | Sep 30, 2019

Yes and most include installation!

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How do I get someone else to pick up an order for me? I have been trying to call and change the name for the pick up person, but the robot on the phone does not understand what I want and I cannot get a live person to talk to?

Linda Griess | Jan 2, 2022
Leonel Herrera | Jan 2, 2022

You need to add them as an authorized pickup person. Calling 888-BESTBUY with your order number or if you made the purchase online, go back online, edit order, add a friend's and family person. The store does not have people who answer the phones, it will always go to the national call center. Sending someone with your ID is NOT going to help, just annoy the person you sent because they won't be able to pick it up.

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where can i cancel my subscription

Norma Rounds | Dec 3, 2021
James Davis | Dec 3, 2021

Best buy

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What are the Covid safety practices like here?

Anonymous | Sep 29, 2022
Leonel Herrera | Sep 29, 2021

Face masks are required, six ft. distancing, they sanitize each register after customer use. They also regularly sanitize the displays daily, if not multiple times in a day.

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We ordered a Blu-ray player.08/06/2020. It is to arrive today. Who will deliver it?

Jim LaCelle | Sep 29, 2020
Nathan Smith | Sep 29, 2020

If you ordered it online for an in-store pickup, you should be able to call the location to see if it's ready. If you ordered it online to be delivered, it typically takes a few days to a week depending where it's shipping from. Delivery is usually done via UPS or FedEx. You can get more information from Best Buys help chat on their website.

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Do you repair phones if possible

Monster Hunters | Sep 29, 2020
Toco 3643 Smith | Sep 29, 2020

They don't, but there are a few places in the mall that an handle most simple repairs. Cracked screens, bad charging ports, new cases and screen protectors etc.

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Do you sell and install a new battery for the iPhone 7?

Susan Lowe | Sep 30, 2019
Jackson Williams | Sep 30, 2019

I don't think so

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what kind of car compass does best buy have in stock

Michael Palermo | Sep 30, 2019
Louise Mesmer | Sep 30, 2019

Always best to call them.

My screen went black. Can anyone help?

Sharon McLean | Sep 30, 2019
A. H. | Sep 30, 2019

Usually Best Buy can help if it's a newer television or you have a warranty. Try the helpline there. If that doesn't work you could try calling the company that made the television to go through troubleshooting with them. Good luck!

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Does best buy fix iPhone 7 plus screens

Shayla | Sep 30, 2018
Betty Angus | Sep 30, 2018

Not sure but cost a lot to fix

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