Child Support Services Division

Category: Social services organization in Washington, District of Columbia

Address: 441 4th St NW, Washington, DC 20001, USA

Phone: +12024429900

Opening hours

Sunday: Closed

Monday: 8:15AM–4:45PM

Tuesday: 8:15AM–4:45PM

Wednesday: 8:15AM–4:45PM

Thursday: 8:15AM–4:45PM

Friday: 8:15AM–4:45PM

Saturday: Closed

Reviews

Natalie Vasquez

Sep 19, 2022

This place is the WORST they're never doing any work been waiting on support for over 4 years now its always an excuse an well as they're Disrespectful to you please find another job cause clearly you ain't doing anything but getting paid for nothing ... And to top it off they received the areas but holding it how are you holding money that belongs to my child doesn't make sense

Mr. B

Sep 7, 2022

Very rude and disrespectful. They treat you like you’re a criminal. I pray everybody who works for DC child support die a slow painful death

Alice Gilmore

Aug 17, 2022

Horrible. Rude customer service, horrible record keeping. Horrible case workers. Scrap the whole thing and start over

David English

Feb 7, 2022

Someone should evaluate your employees, there not helping. IF U DONT LIKE YOUR job, you shouldn't treat people lhey are

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Questions & Answers

What can i do if i lost my job and fell very ill after that and my sons mom is willing to get me off it but shes not trying to go and start the process she keeps telling me that i have to but shes the one who took up not the government help me

Byron Warren | Sep 30, 2019
Roger Turpin | Sep 30, 2019

You can file a motion and requedt Case be closed/ suspended until your health improved or u get a job.

Where can I go to make child support payments in dc ???

swaggfly brady | Sep 30, 2018
Harold Blakeney Jr | Sep 29, 2020

You can now make payments at CVS stores.

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I misplaced my electronic card and the money was posted last Friday. Is there another way to get my money other than cancel the card waiting 7-10 business days?

Michelle Henson | Sep 30, 2018
roger turpin | Sep 30, 2018

Contact your child support officw

What to do when the absent parent stop paying child support and already in the rear

Carolyn “Ms. Carol” Williams | Sep 30, 2018
Lisa Baton | Sep 30, 2018

You could go to the child support office or call to let someone take a look at your case. Also he may have stopped working need to resesrch.. Once the arrears build up over 500 they will revoke his driver's license and intercept his taxes..also additional 25% will be added to bring down arrears..

Can I send the application in the mail to the decision

Karima Benamri | Sep 30, 2018
Willy Jones | Sep 30, 2018

Yes

My daughter turns 21 in December, how do the payment get stopped?

Anthony Hackney | Sep 29, 2021
Renee Harrison | Sep 29, 2021

The payments will be stopped if there is no money owed on the case. If there is a balance on the case then it will be an arrears case until the balance is paid off or the CP forgives the money owed to her

How do I get on child support?

Annushka Wade | Sep 29, 2021
Renee Harrison | Sep 29, 2021

You can go to the child support website: CSSD.DC.GOV and fill out the online application and send it to the Intake office. If you are receiving TANF the TANF office is supposed to request a child support case to be started.

How can i file paperwork too remove my child off childsupport if he's 20 years old and the office always closed because of covid

Jackie Smothers | Sep 29, 2021
Renee Harrison | Sep 29, 2021

You can find out who the caseworker is on the case and send a letter to them via their email address

I have two kids with joint custody. The mother quit her job 4 years ago and hasn’t worked or attempted to work. I have the kids all the time which is better, but I am get tired and have no support from the mother. Can I still file for support?

20748tonyt | Sep 29, 2021
Renee Harrison | Sep 29, 2021

Yes you can

Yes I am asking a question about absentee biological father was passed away recently December 2, 2019 and is continue or stopped ?

Kimberly Oneal moorer | Sep 29, 2020
Xavier Cavanaugh | Sep 29, 2020

Are you talking about the benefits you are receiving?

I have a 4-year-old boy and the mom are resien come here I had problems with my ex wife and his family but I want to help my son with what the nesesite and the mom of he does not let me

El salvador siempre adelante Mendoza | Sep 30, 2019
David Martinez | Sep 30, 2019

The office can help you if you have a court order for child support. But if you simply want to maintain a relationship with your child, you better talk directly to the superior court of DC. Or if you have other questions, you can call the office or go personally to make an appointment.

My son is 16& just met his father I just want him to take a dna now. What can I do?

annetta jordan | Sep 30, 2019
David Martinez | Sep 30, 2019

Please contact the office and they will let you know what options are available for administrative or court ordered genetic testing.

Looking at my paystub, I see child support is being taken,my son is 21now do I still have to pay?

Anthony Smith | Sep 30, 2018
Jason Jones | Sep 29, 2020

No. They should've sent a stop payment already.

Is there another telephone number for the office. Can never get thru?

Benita Blaine | Sep 30, 2018
Deborah Campbell | Sep 30, 2019

They gave me pin number but it just keeps sending me back to ss number

How soon can I file for child support? As soon as the baby is born or can I do it before? Can I also file for child support in DC if I have a child support order in Maryland? for when I used to live there but now I live in DC.

Fättîmå Īvëttę | Sep 30, 2018
roger turpin | Sep 30, 2018

As soon as the child is born you can file. Yes you can file in DC as long as it is for a different child in dc

My child is 36 yrs old. I live in NJ and found out I owe 4000.00 in rears which is OK. At the time I was living in DC. How can DC and NJ take 218.00 each out my check for the same child. NJ says since I live here they are liable to take the money and

Sheila Kirkland | Sep 30, 2018
David Martinez | Sep 30, 2018

Please contact the office directly.

My friend paying child support child not his he ignored the order to show up for court what should he do?

steven satterwhite | Sep 30, 2018
Lisa Williams | Sep 30, 2018

He needs to contact child support to find out if a warrant was placed on him for not showing up in court

My daughter is now 18 which they say the custody teminates I was the full custody parent until she was 18 yet I'm being charge cs from welfare in Long Island where the mother lives for 2 yrs now I'm confused the mother illegally place her own p.a

honorable13 smith | Sep 30, 2018
Kia Akers | Sep 30, 2018

Different states have different laws.. gotta contact the state for that info

What's the age child support stop when child is no longer in school?

24 Ant | Sep 30, 2018
Lisa Williams | Sep 30, 2018

Unless they are in the military, emancipated, or has a cs case the legal age is 21 in DC

U open Saturday?

Chinonso Nwafor | Sep 30, 2018
Felicia Layne | Sep 30, 2018

No

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