Florida Department of Revenue Child Support Program - Jacksonville

Category: State government office in Urban Core, Jacksonville, FL

Address: 921 N Davis St Bldg A, Ste 150, Jacksonville, FL 32209, USA

Phone: +18504885437

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: Closed

Friday: Closed

Saturday: Closed

Reviews

clausell smith

Sep 12, 2022

Very Nice the people here Very hard to help you & make sure things are ok very Caring they Are Excellent do there Best to help you.😊👌🏾

Krystal Terracall

Jul 27, 2022

Barbara was so helpful and understanding with my finances child support that it went well and back on payment.

Jay Dun

Jul 25, 2022

My first experience at the Jacksonville Service Center was substandard and unacceptable. I arrived to my appointment early & was docked in at 10:25am. I was told by the clerk, Charlotte that I’ll be called shortly but wasn’t called until 11:42am. The manager on duty was no help; laughing, talking, and drinking water amongst his staff assisting NO one as they looked at me waiting patiently with my infant. Dennis, had me wait a hour until he saw me. I made a formal complaint to the manager and he said that “they were short staff,” when they weren’t helping anyone during that time. I had to ask multiple times for assistance.

Christopher Keuthan

Jul 18, 2022

Finally got some help. Only took 4 days of calling. But…

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Questions & Answers

does anyone really work at florida department of revenue child support

Debbie Butts | Sep 30, 2019
Sherkiear Scott | Sep 30, 2019

Yes they do, It's best to go to the office in person to speak to someone in person if you have an inquiry

I need to change my direct deposit account. Will it take affect immediately once given the proper paper work

Charity Turner | Sep 30, 2017
Stuff KT Does | Sep 30, 2019

You dont have paperwork, you go online to myfloridacounty.com and follow the online prompts.

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Why is there no phone service for Florida at all? This automated system doesn’t allow you to be able to talk to someone about a case. Well i get it though if its the non-custodial parent no one cares. Unless money then its go time

david bougourd | Feb 1, 2022
Florida Department of Revenue Child Support Program - Jacksonville | Mar 3, 2022

Thank you for your question. The Child Support Program is open and available to assist parents. You can reach us by email, chat, phone, fax, and mail. For fast and easy service we recommend using our email option. We will respond to emails within 1 business day. To email us, or learn more about the other options, visit the Child Support Program website and click “Contact Child Support”."

DL is going to be suspended due to arrearage. Can I write a written agreement with the child support program to stop it?

Melody Williams | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. If the Child Support Program initiated the driver license suspension action, we can work with you to stop the suspension or, to reinstate the license once it has been suspended. The Child Support Program is available to assist parents. Options to contact the program include email, phone, web chat and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”. To learn more about driver license suspensions, visit the Child Support website and select “Parent Services”, then “Complying with Support Orders”. Select “Suspension Actions” to learn more about Driver License Reinstatement and select “Written Agreement” to learn more about written agreements.

does the Jacksonville office have their own phone number to call and see if they are open? The Tallahassee office is closed due to a Hurricane and the 850# is just a "We're closed" message.

nic ole | Sep 30, 2019
Stuff KT Does | Sep 30, 2019

Unfortunately, no. The local office is for in person visits.

What are the steps to get shared coustdy

Anna | Sep 30, 2018
Miah Ross | Sep 29, 2021

I have two nieces that I help take care because the mother is not capable of taking care of them. they live with my grandparents and they are to old to watch them.

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How do I find out how much I owe in back child support

Tina Daniels | Sep 30, 2018
Stuff KT Does | Sep 30, 2019

Check online at eservices, go into your local florida office, call the call center (may not be 100% accurate) or go to the court that owns your order. The court is the official record keeper of your balance.

Apparently there is money in an account for me of past due child support. How do i collect it?

Tammy Lassins | Sep 30, 2018
Stuff KT Does | Sep 30, 2019

Go into your local office to update your info in the system. Or call the SDU.

Is this place open on government holidays?

Mary Levicki | Sep 30, 2018
katester Katie | Sep 30, 2019

this location is closed on: new years day Martin Luther king jr. day memorial day fourth of July labor day veterans day Thanksgiving black Friday Christmas day it is very rare that the governor offers an additional day for closure but I have seen it 2x in the past 5 years when there was 1 day between Christmas and the weekend and 4th of July and the weekend.

If I file my income tax and claim a person who is on child support can the IRS deduct what that person owes from my refund??

Barbara Norman | Sep 30, 2018
Stuff KT Does | Sep 30, 2019

There is a possibility, but there is a process to get your portion back, go to the local office to discuss an injured spouse claim. Basically, taking your part of the taxes would hurt you and you request your part to be uneffected.

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Child support is dispersed every month, to ex wife daughter turns 18 soon want to know how to change disperse mentioned to her dire tly while she goes to college

Latonjia Jones | Sep 30, 2018
Amy Harvey | Sep 29, 2021

When the child turns 18 the payments are automatically stopped unless you owe back child support or there's a balance left on the account for some reason.

I want to know what do you have to do to increase your child support payment

Candance King | Sep 30, 2018
Stuff KT Does | Sep 30, 2019

Nothing you do can guarantee an increase. Only a new court order can change the amount. Requesting a modification could result in an increase, decrease, or no change at all.

Will the office be open on Friday November 10th

suheil Ramos | Sep 30, 2018
katester Katie | Sep 30, 2019

this location is closed on: new years day Martin Luther king jr. day memorial day fourth of July labor day veterans day Thanksgiving black Friday Christmas day it is very rare that the governor offers an additional day for closure but I have seen it 2x in the past 5 years when there was 1 day between Christmas and the weekend and 4th of July and the weekend.

Want to know how do I put my self on child support if I live in NY and my kids live here in FL

Darwin St. Clair | Sep 30, 2018
Stuff KT Does | Sep 30, 2019

Putting yourself on child support will not promise you any custody rights. Go to the clerk of the court or child support to start child support.

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Is it possible to go in the office?

Anthony Jones | May 2, 2022
Florida Department of Revenue Child Support Program - Jacksonville | Jun 1, 2022

Thank you for your question. This office is open and available to assist parents. The Child Support Program also offers many options to assist parents without the need to visit an office including by phone, chat, email, fax, and mail. To email us, or learn more about the other options, visit the Child Support Program website and click “Contact Child Support”.

i recieved a statement saying my child support case was closed is this true

robin brand | May 2, 2022
Florida Department of Revenue Child Support Program - Jacksonville | Jun 1, 2022

Thank you for your question. ​If you have received notification that your case is closing and you do not want it to, contact us. We may need you to return required documentation or attend a genetic testing appointment if you are the parent due support. Options to contact the Program include email, chat, phone, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

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I've been emailing to talk to someone for over a week now. This system is broken. It literally puts you in a loop and perpetuates a cycle of confusion and frustration. Who knows a number to call or an actual email you can respond to? Thanks

Ralph Weakland | Mar 3, 2022
Florida Department of Revenue Child Support Program - Jacksonville | Apr 2, 2022

Thank you for your question. The Child Support Program is open and available to assist parents. You can reach us by phone, chat, email, fax, and mail. For fast and easy service we recommend using our email option. We will respond to emails within 1 business day. To email us, or learn more about the other options, visit the Child Support Program website and click “Contact Child Support”.

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how do i get in contac with some one

Frederick Dorsey | Feb 1, 2022
Florida Department of Revenue Child Support Program - Jacksonville | Feb 1, 2022

Thank you for your question. The Child Support Program is open and available to assist parents. You can reach us by phone, chat, email, fax, and mail. For fast and easy service we recommend using our email option. We will respond to emails within 1 business day. To email us, or learn more about the other options, visit the Child Support Program website and click “Contact Child Support”.

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What is your fax number?

Latoya Black | Dec 3, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Jan 2, 2022

Thank you for your question. The Child Support Program fax number is available on the Child Support Program website. Visit our website and click “Contact Child Support”, then find the fax number listed. Parents may also contact the program by email, phone, chat, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

How do I start getting child support

Michelle Hurd | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. Parents can apply for Child Support services online, at the Florida Child Support Program website or by contacting us by email, phone, web chat or mail and requesting an application in the mail. For more information about applying, visit the Child Support Program website and click “Apply for Services”.

Is the Davis St office for child support open to the pulic to go inside?

Tommejoe Soles | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. This office is open and available to assist parents. The Child Support Program also offers many options to assist parents without the need to visit an office including by phone, web chat, email, fax, mail and by uploading a document in your eServices account. To email us, or learn more about the other options, visit the Child Support Program website and click “Contact Child Support”.

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How do I contact them

chakila wright | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. The Child Support Program is available to assist parents. Options to contact the program include email, phone, web chat, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

How do you stop child support?

Alex Davis | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. In order to close your case, you must contact us by email, webchat or phone. Please be aware, closing your child support case will not end your child support order, but it will stop us from working on your case. If the parent who owes support is making payments, those payments will continue to be sent to you. A child support order will stay in effect until it is ended or changed by the court or agency that issued it. Not all cases are able to be closed. There are some reasons why we may not be able to close your case. Some of these reasons are: • You are receiving cash assistance from the Department of Children and Families • You are not the parent who applied for our services • Some of the past-due child support is owed to the State

How do I get my child support deposit into my bank account

chakila wright | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for question. To select to receive payments by direct deposit, please visit our website and click “Parent Services” then click “Receive Payments” then, select “Enroll” under Direct Deposit. If you are not receiving payments, you may contact the Child Support Program by email, phone or webchat to confirm the selected payment delivery method.

My spouse has been trying to get a modification for two years with zero assistance. His income recently decreased by $10,000.00 how can he request a deduction in support? There is also two children that have emicapated on the current order.

Angela Bonner | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. If a parent receives services through the Child Support Program, they can contact us to request a review of their support order. Options to contact the Program include email, web chat, phone, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”. To learn more about the process to change a support order, visit the Child Support Website, click on "Parent Services" and then click on "Change Support Orders".

Is child support office open

Joshua Woods | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. This office does not currently offer customer lobby access. The Child Support Program is still available to assist parents. Options to contact the Program include email, phone, web chat, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

I need a print out saying that I don't receive child support how do I go by doing that?

Mommy Lisa | Sep 29, 2021
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. Parents can get a listing of child support payments paid through the Child Support Program within the last two years by logging into their eServices account and clicking on the Payments panel. Under that panel, select the date range of payments you want to display. Then click the button that says Print Payments. This will give a printable version of the payment history.

I need the report or certification that I am up to date with the pension

Jorge HernĂĄndez | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. Parents who receive services from the Child Support Program can see the child support balance owed by logging into their eServices account and clicking on “Cases and Orders Details”, then click on “Support Order Details”. The total amount due is shown in green. Parents can also obtain the balance from the clerk of court in the county that entered the order.

Good evening, how can I request a report of no debt on my daughter's support, so I'm up to date

Jorge HernĂĄndez | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2021

Thank you for your question. Parents who receive services from the Child Support Program can see the child support balance owed by logging into their eServices account and clicking on “Cases and Orders Details”, then click on “Support Order Details”. The total amount due is shown in green. Parents can also obtain the balance from the clerk of court in the county that entered the order.

I want to know if you are open????

Erika Bernal Saavedra | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. This office does not currently offer customer lobby access. The Child Support Program is still available to assist parents. Options to contact the Program include email, phone, web chat, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

Will i get credited if they are taking the full amount at my full time job and my part time job and i dont owe anything

Derrick Bridges | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. Payments received through income withholding will credit the support balance. If the full support obligation is being paid by a primary employer, please contact us to stop withholding from the second employer. To learn more about Income Withholding, visit the Child Support Program website and click "Parent Services", then click "Complying with Support Orders" and then click "Income Withholding". To learn more about options to contact us, visit the Child Support Program website and click "Contact Child Support".

I have court on the 29th of July what number do I call for child support

Tamira Mack | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. Many child support hearings are now being held by phone or using an audio/video platform. The court or administrative law judge decides if a child support hearing will be in-person, by phone, or by using an audio/video platform. For specific information about your hearing, please read the hearing notice you received in the mail and follow the instructions in the notice. If you have questions, contact the attorney, court or administrative law judge that sent you the hearing notice. To learn more about Child Support Hearings, visit our website, click “Parent Services” and then click “Child Support Hearings”.

How can I get my child support modified due to the office being close

Detox Q | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. The Child Support Program is still available to assist you with all of your case needs. Please contact us by email, phone, or chat and we can begin the process to review your case for modification.

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What happens to the stimulus check that is to go to someone that is owed back child support?

Nokomis Jones | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. The U.S. Department of the Treasury will take the amount of past-due support owed from the Economic Impact Payment (stimulus payment) and send that amount to the Child Support Program. It usually takes the U.S. Department of the Treasury 2-3 weeks to send offset payments to the Child Support Program. For more information about how we handle Economic Impact Payments, please visit the Child Support Website and click "Parent Services", then click "Complying with Support Orders", then click "Other Collections" and then click "Economic Impact Payments". For more information on a specific case, please contact us at our website by email or web chat, or by phone.

Where do you pay child support in Jacksonville???

Leo Lyin | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. Parents can make child support payments in a variety of ways. Pay online by credit card or electronic check: - Florida State Disbursement ePay website Pay with cash: - AMSCOT - MoneyGram Pay by mail*: Florida State Disbursement Unit P.O. Box 8500 Tallahassee, Florida 32314-8500 *If paying by mail, be sure to include: - Your name - The other parent's name - The court case number or child support case number - The county name where the order was issued For more information on making payments, go the Florida Department of Revenue Child Support website and click “Make a Payment”.

What can a man do when the representative of child support denies him of a DNA test ? Even if married or unmarried.

Nathaniel Jackson | Sep 29, 2020
Duke Beckford | Sep 29, 2020

File a petition in the courts for DNA testing.

Does this location take walk-ins?

Bash Perkins | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. Yes, the Jacksonville office does accept walk-ins. The office is open Monday-Friday, 8:00am to 5:00pm. For more information about this and other Child Support office locations, visit the Child Support Program website and click on “Contact Child Support” under "Quick Links". Then, scroll down to view "Office Information".

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Why haven’t y’all released my payment from yesterday and today

Amanda Frierson | Sep 29, 2020
Tamela Carver | Sep 29, 2020

Good luck. They always tell me it is 3 to 6 month wait.

How do I see what I'm paying now for child support because I two of my kids with me

Teira Blale | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. Parents who receive services from the Child Support Program can see the amount that is ordered, and amounts paid using their eServices account and click on the “Payments” tab. If the children have moved from one parent’s house to the other parent’s, please contact our office as actions to change the order may be needed. For more information, contact us by phone, chat, or visit your local child support office.

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i am in need of a statement of what i recieve in child support for my daughter tried to call child support office with no luck who should i got ahold of for the statement need it for doing a new rent lease

Patricia Johnson | Sep 29, 2020
Florida Department of Revenue Child Support Program - Jacksonville | Sep 29, 2020

Thank you for your question. Parents can get a listing of child support payments paid through the Child Support Program within the last two years by logging into their eServices account and clicking on the Payments panel. Under that panel, select the date range of payments you want to display. Then click the button that says Print Payments. This will give a printable version of the payment history.

How do I set up arrangements so child support want suspend my license.. I got a letter in the mail saying i had to pay 4 hundred dollars in 20 days

Bernard Butler | Sep 30, 2019
Capital Masonry | Sep 30, 2019

Go to ch supp office and fill out a "promisary letter" on when u can pay. They will suspend enforcement until u are able to pay.

If the courts took.your rights do you still pay child support

Eveliz Campbell | Sep 30, 2019
Candice Crawford | Sep 30, 2019

Child custody and child support are separate legal matters. Even if you have no visitation rights, you are still required to pay for the human you brought into this world.

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How much to file request Paternity.

Tangela Collins | Sep 30, 2019
Camille Delgado | Sep 30, 2019

You dont have to pay on the child support office. If you go to court then there is about $400

How can I find out the last time that a deposit was made in my account?

Gladys Todd | Sep 30, 2019
Gladys Todd | Sep 29, 2021

The can't tell a person that on the phone; if you do not have the S.S. # of delequent parent. Rhey also do not understand that we all do not have internet access.

I have a notice to send to the Jacksonville office who do i address it to.

edwa ruff | Sep 30, 2019
Daniel Deal | Sep 30, 2019

Don't address to any individual, just to Child Support, 921 N Davis St Ste 350, Jacksonville FL 32209

How do you put yourself on childsupport

David Crowley | Sep 30, 2019
joya cogdell | Sep 30, 2019

Call child support and they will assist with starting a case

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Does any one of these places actually have somebody that you can talk to

Jason Estep | Sep 30, 2019
Kenya Rogers | Sep 30, 2019

Yes

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I need to have my child support reviewed. It has been years since the divorce. I know he had several promos over the years and also 1 of the 2 children have turned 18. I want the correct child support amount calc for us. What # to call? What form?

Keri Clifton | Sep 30, 2019
Stuff KT Does | Sep 30, 2019

Contact... CHILD SUPPORT. NOT GOOGLE LOL

Can the child that was put on child support call the department to ask questions when no longer a minor

Jasmine Vining | Sep 30, 2019
Stuff KT Does | Sep 30, 2019

Depends ... You said "can the child that was put on child support" As in which of the following scenarios? 1: the child was ordered to pay another person for the child they had while still a minor 2: the child was ordered to receive child support from another person for a child they had together while still a minor 3: the child was the child on the case that 2 other adults were ordered to pay one another for this child and now the child is an adult and wants info on the case. Basically, scenarios 1 and 2, yes, they can contact child support Scenario 3, no. The order was not for them to pay or receive and therefore not their business frankly.

How can I get my arrerage reduce?

Lyrecia Pinholster | Sep 30, 2019
Stuff KT Does | Sep 30, 2019

If you are ordered to pay, you can't, they dont do modifications of arrearages. If you are ordered to receive, you may be able to waive a portion of the back pay. See the local office to determine if you can.

How can I fine out if my cases is still open? I don't have case numbers is going to hender me?

Falecia Wilson | Sep 30, 2019
Stuff KT Does | Sep 30, 2019

No one asks for your case numbers when you go to the local office or call. Just your personal information

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MY EX-HUSBAND IS NOT PAYING BACK PAYMENTS AS WELL AS HIS CURRENT CHILD SUPPORT PAYMENTS THROUGH THE STATE OF FLORIDA.. WHAT ACTIONS CAN I TAKE, I AM DO NOT HAVE MONEY FOR FOOD, BILLS, ECT. WHAT CAN I DO???

Juanita Patton | Sep 30, 2019
fran boggan | Sep 30, 2019

Contact the child support office or go to the office. they have a local office at 921 North Davis Street Jacksonville. Contact DCF to see if you qualify for food assistance or visit local food bank.

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How can I get an appointment

Linda Ferrell | Sep 30, 2019
Stuff KT Does | Sep 30, 2019

They do not offer appointments. Call or go into the local office to discuss your concerns

If both the non custodial parent and custodial parent live in different states and the non custodial parent pays child support, there are 4 children involved 2 went to stay with non custodial parent for a year can that non custodial parent file suppo

Yoggi Bear | Sep 30, 2018
Stuff KT Does | Sep 30, 2019

This is Google. Seek legal advice from a lawyer, and talk to the clerk of the court.

If i am paying child support to the mother but the mother has abandoned the child and the child is not benefiting from the support what can i do? And who can help me?

Chris Meeks | Sep 30, 2018
Sonia Cabassa | Sep 30, 2018

Well you need to go to the courthouse in establish a child support case order Do you have a case with the child support department

How can I find out if my case's are still open?

falecia farmer | Sep 30, 2018
nah bruh | Sep 30, 2018

go online to eservices, webchat or call the call center.

If I put myself on child support can Tha mother take the child out of state

Tra Frazier | Sep 30, 2018
Bajaa Pontay | Sep 30, 2018

Not without your consent. If theres no costudy established between the two and she flees; you can call the cops on her... it’s called kidnapping.

Can some1 in the jacksonville area plz give me a contact number to the davis street office of child support enforcement. Thank you

Coy Hall | Sep 30, 2018
nah bruh | Sep 30, 2018

there is no local number to provide. to speak to child support, call the call center, webchat or visit the office.

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Is there a real phone number instead of the exact same number??!

Amie Russell | Sep 30, 2018
Shannon Wolski | Jun 1, 2022

What's the child support #

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Does the child support office give DANA test?

Pharaohs Way | Sep 30, 2018
katester Katie | Sep 30, 2019

the prior answer is not correct. contact child support, not Google. Google is used to find information abt a business, not your personal case information. no one at child support will be contacting you because of your public post to Google. child support is not affiliated with Google. child support does not monitor the questions posted on Google. go to child support for child support answers.

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I will start a new job and need to know how to get child support sent out of my check bi-weekly?

Bo johns | Sep 30, 2018
caron dillon | Sep 30, 2018

Call your local child support office and update your case with your new job info and they will send the info to your job

How can you get your child social security numbers if you don't have them

Shanna Tucker | Sep 30, 2018
caron dillon | Sep 30, 2018

That if u signed the birth certificate and u are on file other than that they will not issue a card

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I have a proposed letter from child support office is that the final decision?

Nick Edwards | Sep 30, 2017
caron dillon | Sep 30, 2018

No and u better respond cause whatever the amount on the letter that will make it a final decision

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