Moe's Southwest Grill

Rich Steven

I am a huge Moe's fan, but I was highly disappointed but most recent service by the airport. First, over the past few months they have started deleting items such as mushrooms and onions. They still have grilled onions. These were two of my favorite items. When I came in to Moe's I had just left the airport and was in a hurry in a rental car. They did not have steak cooked or shredded chicken cooked. The server notified me it would take 5 minutes. He proceeded to put all items on my food and sit it on the counter while he helped everyone else. It turned out to be 10 to 15 minutes. In addition, they only had large drinks available. It was also free queso day. The person serving the queso filled up a bowl of queso that was supposed to go with my nachos. The manager was speaking from the back and came out and reprimanded her in front of me. This was very unprofessional. I was shocked. He made her to tell her that I only should get two scoops. I have eaten it most over 100 times and this is by far the worst service I have had. I was very disappointed.

Diallo Sekou

Train the line workers to engage customers versus just looking g at them , waiting for them to say something.

Trelinique Roberts

Arianna was amazing. Even after me being irritated from a situation that had nothing to do with her prior to me coming in, she did not let my attitude effect her. She was precise, and knew what I wanted before I asked. Awesome customer service, you will go far!

DeAle Mo

Good as always