Park View at Miramar Landing

Arlita LeSene

The Property Manager and Leasing Agent/Asst Managers are horrible human beings. They disrespect the tenants and are very cold shouldered. An elderly lady feel yesterday near the office and neither person came out of the office to check on the lady as she laid on the floor awaiting EMT. They keep the office door closed and shades drawn as to not have any interaction with residents. They rarely work and they have community meetings that’s facilitated by the maintenance man. Quinn-Leading Agent has been recorded coming outside literally yelling at and being disrespectful to an elderly resident and that recording and complaints are being forwarded to the Adult Protective services and Dept of Aging for elder abuse. I personally reached out to Area Manager regarding conduct of Quinn and she took her side and stated that she was enforcing rules. When I stated the last Property Manager never used that tone and demeanor with residents the Area Manager stated “and she is not here now is she”! They both need to be hired and decent, friendly people should come in that want to work and offer an open door policy. I will update after complaints to APS and Department of Aging has been addressed.

Bethany Lee

My mother has been living here for just under 3 months and while we had high hopes, we continue to be disappointed. The "office" on site is rarely staffed, there is no one to address problems/concerns to, you can not reach the management team by phone or email either. For this to be an senior residence, it completely lacks the assistance part. The 24 hour maintenance, doesn't even return phone calls. The trash rooms get back up on the floors and aren't emptied in a timely manner either. People are staying in these homes that aren't seniors and pose legit threats to the seniors living here. Unfortunately, my mom has had to call the police about problems that the management company won't address. It's sad that in a Senior living residence, presence of any kind of management is more scarce then comparison to a regular apartment community. The complex application and grueling questioning that residents go through just to move into a residence where they are disregarded and ignored is completely unprofessional.

Stephanie Amanda

I think it is okay.