UF Health Dermatology - Springhill

Astrid Sevilla

As for the attention to my son, it was a terrible experience. My son already has a history at this place and they acted like they were completely unaware of my son's diagnosis. They asked Incoherent questions as if they never reviewed my son's previous Reports and his history of previous visits. It was a complete waste of time and my son felt very uncomfortable seeing that he was not given the attention he deserved. The only thing they did was apply a cold treatment to remove a wart on his forehead and they did it incorrectly, they cold burned a part of the skin where there was no wart. The wart stayed the same. Pretty disappointing to wait so many months for an appointment and have the appointment turn out this way. Even more serious than that is the attention to a Child with a previous diagnosis.

Angel Minter

Very disappointed in the level of service provided for billing. I have been a patient receiving cosmetic laser treatments to correct a port wine stain for several months. From the first consultation I was advised insurance would "probably not" cover the treatments. No one ever bothered to send a preauthorization to my insurance to determine if they would or wouldn't cover. I paid out of pocket for many months. After speaking with my insurance company, i was told that depending on the bill codes used, my treatments could be covered. I requested the prior treatments be sent for review to my insurance company. Instead, a bill was submitted for treatments I didn't even receive on a day that I paid out of picket for regular treatment that I usually get. Now I am left with a balance of more than 2 thousand dollars they refuse to remove. After many months of back and forth, they are threatening to send me to collections for bill codes of treatment I never received. Hours spent on the phone to rectify the issue only for someone to call me back from billing months later with a gross and derogatory attitude. They are not interested in helping, only clearing balances from their books. Completely unethical

Erica `ArYKa

In and out ... Professional staff with good vibes all day.

K M

I am frustrated with UF health dermatology. While most of the doctors have been pleasant to work with, the turn over is very high. I have had numerous canceled appointments and am being bounced from provider to provider. When rescheduled, it is often months after the original date. Something better improve soon!