Address: 617 Carnifex Ferry Crossing New River Gorge, Summersville, WV 26651, USA
Phone: +13049846123
jeff fouss
We rented five cabins for three nights in June. While the cabins were not what I would describe as clean or well kept, we made the best of it. However, from the beginning, there were problems with cabin six. When toilet was flushed, sewage came up into the tub. The toilet leaked out onto the living room floor. While maintenance man Dan tried to remedy the problem, he was unsuccessful for the entire duration of the trip. We were promised a 50% refund but to date, no refund has been received. This ruined the trip for the family members in cabin 6.
HUDT_ Chief
loved it spent my birthday here would definitely come back if you hint around to Dan the caretaker about fishing an don't wanna buy a fishing license he might tell you about the private pond down the road only complaints we have are we couldn't stay longer
Leah Bristol
I stayed here with a group in mid-May 2021 - we rented cabins 8 and 9 for five nights, I stayed in Cabin 9 specifically. We understood the remote, sort of rustic cabin stay we were in for - however, what we arrived to and experienced was unacceptable (even for a sort of rustic experience). The Summersville/River Gorge area isn’t the most welcoming place - we visited some restaurants/stores/etc and often were met with stares and snide comments for wearing masks (we are all healthcare workers). I am not expecting a helpful response back from the owners, as I’ve read through many reviews below and noticed the dismissive attitude they seem to use when responding to mixed reviews, however I felt I should warn others before they book. Shortly after arriving, we found a cockroach in the upper loft area. This was the first of four large cockroaches we encountered in the cabin throughout our stay. Yes, FOUR large cockroaches. There was one almost every day we were there - in the loft, kitchen twice, and living room. As other reviewers have mentioned, it would only take a few things to make this cabin so much better. The quality was lacking everywhere we looked. The cabin felt very surface clean, but as we stayed and used the basic amenities, we were shocked at how dirty and worn the cabin as a whole and kitchen area were. There were cheap, flimsy kitchen utensils/pans that were falling apart and still dirty. The couches were old and worn. The back deck had a tiny rectangular plastic folding table with full size deck chairs around it - you could not comfortably have a meal with 4 people at that table, let alone the 6 people the cabin is supposed to accommodate. There were mildew and mold spots on the ceiling in the bathroom, paint chipping, and stab marks in the door (pictures below). My goodness, at least throw a can of Kilz anti mildew paint on the ceiling in there.. it wouldn’t take much to freshen it up. We were told the hot tubs would not be working and needed to be replaced ahead of time, and they kindly refunded 25% of our stay. We appreciated that, however upon arriving the groundskeeper Dan came up and suggested we just fill em with water and heat em up since they’d be replaced soon anyways. So confusing. I’ve read reviews stating guests were told similar things quite a while ago too - so are the hot tubs actually being fixed/replaced or are they just constantly in a state of disrepair? A very deep clean, fresh coat of paint, visit from an exterminator, and investment in better quality furniture and gear for the cabin would really help this place. We paid well over $1k to rent both cabins for 5 nights - sorry, it was a good deal after splitting the cost among the parties in our group, however my standards are a bit higher than cockroaches and a dirty cabin, even when it’s a good deal. Would not stay again.
Roger Davis
Very nice cabins. At the higher end of pricing. Attention to detail lacking. We arrived at 5:pm and the cabin wasn't ready for us. Was told check in was after 4. Used the bathroom after a long drive and didn't have a towel to dry my hands because they were all in the dryer, soaking wet. The hot tub has just been filled and was told it would be hot in two hours. Went to dinner and came back to find it was still 60 degrees. The pump hadn't picked up prime. Messed with it and got it going but it was only 80 degrees when we went to bed. Went to start a fire in the fireplace and found the grate was about 50 percent gone making getting a fire going much more difficult due to air flow. The most disturbing part of the fireplace was the spark screen was mostly off the track and not able to be fully closed. The shower head had really good pressure but the head itself was a single nozzle type with a spray pattern that was not enjoyable. All in all the cabin has a nice layout that could sleep six but only has three dining room chairs.
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No, but I had good cell service to use my hot spot.
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