Jack in the Box

John Williams

This statement is from multiple customers: There never open at night. They tell everyone every night there close. But the hours say 24 hours. So customers go to y’all competitors at night and make them earnings.

Timothy Goodenough

Your guises website says that you are open all day including tonight and I tried July 4 at 4:30 in the morning and you guys say you’re closed and I asked when you guys will be open and you guys have no clue you guys need to change your website or you need to get better service

Adriana Ceja

Did an online order, and when I went to go pick up the place was closed so I proceeded to the drive thru. 3 cars later I got to the window and they handed me my order, missing curly fries, my son apple juice to his meal and didn’t get some free churros that I had used a coupon for it was a pretty f$&@ messed up order. I had ordered a black hot coffee and they also didn’t have it!! It took for ever to get to the window for my food! This was not the first time either. I have ordered food from this location before and had missing items!! Not going back again!!

Evelyn Burton

Update: you guys never contacted me when I requested also on 3/27/22 at 11:10PM the night staff decided they aren’t taking any orders due to maintenance? I’ve heard that one before management really needs to step it up! It was 11:16pm I was at the court street drive thru a lady told me I have to wait 10-15 min because they were restocking? They helped the guy in front of me and It wasn’t busy. I’ve worked at a jack in the box before on nights and we never stopped taking orders or so we shouldn’t stop taking orders. I wait in the parking lot any way and 8 minutes pass by and I noticed they began taking orders through the drive thru. I go in the line, a man assists me “what’s your order” I order a munchie meal “oh we don’t have tacos so it’s just going to be the burger and the halfsie fries” he proceeds to put down separately the burger and the fries, total comes out to $7.01 I let him know it’s a higher price to put it separately compared to $6.52 after tax for the price put down together…. I waited his response…. I tell him never mind he says “sorry”. I am usually patient about things like this but I had just got off work, I live 26 minutes out. I don’t like it when people lie to me needing 10 minutes to restock. They are an hour into their shift and feel the need to stop one person so they can get a break… It’s not easy working fast food…I get it they already get breaks as is or so they should take their breaks by law. So please don’t make people wait if they don’t have to.