Social Security Administration

Category: Social security office

Address: 100 Poplar Dr, Petersburg, VA 23805, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Karen Hatch

Aug 24, 2022

As opposed to the Southlakes office, my brother and I had a very pleasant experience at the Petersburg SSA location on Poplar Drive. The facility is clean, the wait was short, and the representative who helped us was wonderful. She made good eye contact, showed a sense of humor and just the right amount of compassion. She was intelligent, efficient, and knowledgeable, and took care of us in a professional manor. I had been dreading the visit based on my numerous encounters at the Southlakes office, but my apprehension was quickly allayed by the kind way we were treated.

Felecia kurtz

Apr 1, 2022

I have filed a complaint with Senator Tim Kaine, Congressman Donald McEachin, Governor Glen Youngkin, and President Joe Biden today regarding this office. The serious lack of intelligence is unacceptable. The lack of proper filing of people’s documents is ridiculous. I just found out that these people not only changed my phone number which I have reported to them hundreds of times to some random persons number. They have been mailing my son’s personal documents to some random address. When you try to call them it’s a hassle to get anyone on the phone that you just have to give up. They literally cut my sons benefits off based on somebody else’s income and now trying to claim I owe over thousands to them. I have NEVER had this issue with the Richmond office. I hope our elected government officials can help. My family can’t be the only victims of their incompetence. I have asked for an investigation to be conducted on this office and asked them to review these comments from other victims of this office. It is outrageous how this office has treated the community they service and Hopefully this will opens the doors wide open on their indiscretions and misjudged decisions.

SonictheDarkness

Mar 24, 2022

Gotta work on returning phone calls in a more timely manner. At least my case worker/representative Ms. Brown is nicer and more understanding than some of the other workers here

Info Lull

Mar 1, 2022

Ms. Julius was so nice.

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Questions & Answers

What do I need to apply for my social security

Gloria Franklin | Sep 29, 2018
Doreen Fleshman | Sep 28, 2020

What do I need for a dulipulicate to get another social security card

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I want to knw can I get a duplicate of my social security card or I need to come to the office to get one.

Geraldine Jackson | Sep 29, 2018
Ronald Johnson | Sep 29, 2019

Can i get a card from the office

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Can I get my social security card here at this location ?

Cruz Herrera | Sep 29, 2017
Joyce Taylor | Sep 29, 2018

On

Ya'll plan on answering the phone sometime? Have called twice today to be be on hold for a total of 2 hours just to be hung up on

Sean Lessard | Nov 2, 2021
Sean Lessard | Nov 2, 2021

Got to love it, I was finally able to talk to someone after about 4 hours of calling them it took 2 seconds to answer my question, it is quite rediculous

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Can they help me to try to apply for disability?

Lauren Padgett | Sep 29, 2018
EG Dunc | Sep 29, 2018

Yes

How do I apply for a new issued card after Marriage to change my last name ?

Terri Johnson | Sep 28, 2021
Tricia Harper | Nov 2, 2021

What do I do

How much is a social security card?

Dashina Dellar | Sep 28, 2021
Annette Ahrend | Sep 28, 2021

It's free

How can I talk to someone after hours?

Trenee Milton | Mar 2, 2022
CD_XXL | Mar 2, 2022

General inquiry call line is 9am to 4pm.

Is the office openfor walk ins

Lashune Peterson | Sep 28, 2021
DeVonne Karim | Sep 28, 2021

Not when I was over there.

What is the process of getting a new social security card with married name

Lucenda D. Tillman | Sep 28, 2021
Chyrelle Kirkland | Sep 28, 2021

Send in the application then they'll make an appointment since the office is closed. Just take your marriage license and your ID.

hey i wanna ask u my mum have a green card how i can applay the sosial security?

Hanaa Sultan | Sep 28, 2021
Anthony Martin | Sep 28, 2021

This link will best help you. https://www.ssa.gov/ssnvisa/Handout_11_1.html

How do I get a case worker at Social Security?

Julia Lynch | Sep 28, 2021
Otis Crutchfield | Sep 28, 2021

Got to keep calling until to set up appointment.going there and waiting outside doesn't work.still have to called one trick is wait for operater to pick up okay

If I have my birth certificate can I get an ID updated

Joyce swope | Sep 28, 2021
Jasmine Thomas | Sep 28, 2021

Yes

can I make an appointment on line?

cinthia castro (beautybyCG) | Sep 28, 2020
CD_XXL | Sep 28, 2020

No you can't...call 800-772-2223 or local office 877-803-6322.

Can I get my SS if I reached my retirement age even if I dont retire yet?

Pacilli Rosal | Sep 28, 2020
Sonja Dobson | Sep 28, 2020

Definitely

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How do i get auto deposit switched to new account

Donald Rodenbo | Sep 28, 2020
Mary Talley | Sep 28, 2020

Go to social security with new account information to change it.

Needing advice on what needs to be done once my Disabled and autistic Son turns 18? Transition to adulthood

Victoria Hott | Sep 29, 2019
Kurtis Fauntleroy | Sep 29, 2019

Governor just passed a bill about keeping autistic children on their social security into adulthood

Do I have to have direct deposit?

Cathy Godfrey | Sep 29, 2019
JP Winner | Sep 29, 2019

Probably. Contact the same people for factual information on something as important as this.

How early before turning 62 can you file for ss

Cheryl Price | Sep 29, 2019
Whitewolf Winterhawk | Sep 29, 2019

I really dont know.

How long does it take for an approval on a child for ssi ? The amount you get is it based off of the parents or parent income?

funny god | Sep 29, 2019
Phillip Alston | Sep 29, 2019

90-120 days 3-4 months that's for the process and everything now when you do that make sure you have his/her IEP papers and all psychological information so you can be able to have that included also bring your income papers and all other paperwork that's necessary if nothing turns out well file a HA-501 Form.

I sent in an application with my marriage certificate on October 1, 2018. I was wondering if it has been received? I want to know if my name has changed on my social security. Also, did you mail anything to me, including my marriage certificate?

Remeta Hamilton | Sep 29, 2019
Whitewolf Winterhawk | Sep 29, 2019

Never mail important items like that. Always go to the Social Security office to conduct that type of business. Things get lost in the mail.

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How do I report when someone has died

Delois Logan | Sep 29, 2018
Leona Lee | Sep 29, 2018

He's not

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What do I need to get copies of my kids social security cards?

Jasmin Simmons | Sep 29, 2018
Erica Erica | Sep 29, 2019

Birth certificate or insurance card

I went to pick my aunt up from Nyc.who has dementia and brought her back to Va.with me..but she is not capable of paying her bills etc. How can i go about getting her check to pay them for her?

MoM QUEEN | Sep 29, 2018
Phillip Alston | Sep 29, 2018

Take the paperwork into SSA to show she has Dementia and than ask one of the DHO's to be on her case as a payee. After than they would have to give you the paperwork to sign and fill out to become your aunts payee.

Can I pull a copy of my 1099 tax form(2017) for filing taxes in 2018?

Ervin Cavanaugh | Sep 29, 2018
Marvin Tyler | Sep 29, 2018

Yes on your computer at home but i use library its sset up better good luck

My husband died and I have a 9 years old child what kind of help can I get?

Wafa Farraj | Sep 29, 2018
Molly H. | Sep 29, 2018

You can get his social security

If remarried would the first wife or the second wife draw benefits ftom the husband

Celestine Riley | Sep 29, 2018
Daphne Mains | Sep 29, 2018

The first wife. Unless she is deceased or they were married less than 10 years. You have to be married at least 10 years to collect

Daughter's father died and he was as retired military Vet. Is she entitled to Social Security benefits

Shu Pon Satchell | Sep 29, 2018
Daphne Mains | Sep 29, 2018

If she is under 18 or 21 and still attending school

Okay so if someone is your payee, and not giving you your money what would I need to do besides i can be my own payee so please help

Jessica Garling | Sep 29, 2018
penelope 2232 | Sep 29, 2018

Report them to social security. This is a crime

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