Social Security Administration

Category: Social security office in Richmond, Virginia

Address: 1834 W Cary St, Richmond, VA 23220, USA

Phone: +18666796684

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Karrigan Weinzapfel

Sep 6, 2022

No appointment needed. They open at 9:00. I recommend arriving AT LEAST 15 minutes early. Masks are required while in the building. If you don’t have one, one is provided at the kiosk. Check online to find what documentation you need to bring. You will be sure to have documentation required to prove who you are.

Monica Burgo

Aug 16, 2022

Just got off the phone and here goes another negative CSR.. just let it ring ... PLEASE

Becky Moore

Jul 14, 2022

For anyone like me who dreaded visiting the SS office, don't put it off like I did. I went to the Cary St office with no appointment and noticed a line outside the building. This was only because they had returned to COVID spacing guidelines and could only let a certain number of people inside. I did not have to wait very long to get in. Once in, I signed in at the kiosk, got a number and sat down to wait. I expected to have to wait so that was not an issue. Once I was called I went to the window and began to explain to the representative why I was there. This young man was very cordial and helpful. He listened to me and offered to complete the application for me. Then he explained all my options in details, allowed me to ask questions, which he was able to answer thoroughly. He continued by explaining options for withholding a percentage of benefits for tax purposes. It was a totally successful visit. Most of the negative reviews seem to refer to efforts to telephone the office so I highly recommend an in-person visit if you can. Check on line first so you will know what documents you need to bring. I was in and out in about an hour and a half. When I left around 12:30 there was no longer a line. The only reason I didn't give 5 stars was because there were handicapped or elderly people who had no seating space for waiting outside.

Sam M

Jul 7, 2022

Waited SO LONG on the phone and no response. I need to set up an appointment for a new social security card. I do not have a lot of time to waste. PLEASE help me.

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Questions & Answers

How much can I earn in 2018 without penalty?

Richard Ledger | Sep 29, 2018
Ella Mickens | Sep 28, 2020

How much can I earn in 2019 without a penalty

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What is the telephone number so I can make a appointment

Michelle Dalton | Sep 29, 2018
Linda Burroughs | Aug 29, 2022

I want to make an appointment in Richmond, VA. I called the Sandston Office and they DO NOT make apts. What office can I go to please

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If I have an Appointment with you do I still take a number of will you call me ?? Should I get there at your office 30 minutes early ?? Thank you so much

Gloria Tooley | Sep 29, 2017
Carolyn B | Sep 29, 2018

Yes you still have to take a number and they will make you wait.

If I am still working, how much can I earn and still collect my full social security benefits? How is that calculated?

A Google User | Sep 29, 2019
Ella Mickens | Sep 28, 2020

If I'm stil working,how much can I eaarn. And still collect my full social security benefits? How is that calculated

I need an appointment to come into your office.

Sally Harrison | Sep 29, 2018
Karthik Jayaram | Sep 29, 2019

No, but preferred.

What i have to do to find out about my social Security iam 60 yrs old

Ronnie Branch | Sep 29, 2018
Dawn Russell | Sep 29, 2019

Can I get benefits at 60yrs old

How many hours can a person on disability work ?

George Robinson | Sep 29, 2018
Nikki Knight | Sep 29, 2018

30 hrs

My mother moved. Can she change her address on line? Thank you

Gloria Carroll | Sep 29, 2019
Tanika Hood | Sep 29, 2019

Yes with a mysocialsecurity account

Why is my deposit not pending on my card it usually pending by now

Monica Minor | Sep 29, 2019
Douglas Thurman | Sep 28, 2020

I should have my ss deposit by now? Is something wrong? I have no letter that says anything , or no phone calls

Why is it when as penalized you u can't get $900.00 to a $1000.00 a month in order to live in a better housing community at 70 years old?

SHIRLEY PAGE | Sep 28, 2021
big bird | Sep 28, 2021

There's no reason

if i was born in 1963 when can i draw full social security

Rosa Cassell | Sep 29, 2019
Cherrelle Russell | Sep 29, 2019

when you are 62-years old. look up what age starts senior citizen age online.

Can I live in another country and receive my ssi

Chantel Mapp | Sep 29, 2019
candy rain | Sep 29, 2019

Yes u can as long as u report that u moving

My daughter Bianca White is turning 18 in May. She has been excepted and registered to attend college in the fall. Will she be eligible to continue receiving her dad's benefits while she's in school?

lisa white | Sep 29, 2019
DARWINS LINK | Sep 29, 2019

I believe as long as she is in school she will be able to, until the time she's 21. And even at 21 she has to still be in school in order to receive them. I hope this helps.

Would I be able to get a social security card for my little brother?

Kevon Coleman | Sep 29, 2019
Sandra lipscomb | Sep 29, 2019

Yes you should. You will have to fill out a form. How old is your little brother? Please be sure to take any ID like his Brith Certificate.

DO I NEED TO COME IN TO THE OFFICE TO CHANGE MY NAME DUE TO MARRIAGE?

Sam Winkelmann | Sep 29, 2018
Karthik Jayaram | Sep 29, 2019

Yes

If I have lost my son and daughter's social security card how can I get a duplicate?

Glenda Carter | Sep 29, 2018
Debbie Mallory | Sep 29, 2018

You have to take your ID and fill out two forms u should be able to get them

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is it here where u need to go to apply for disability?

Criz Escobar | Sep 29, 2017
Fdccpm Fdccpm | Sep 29, 2017

Yes

Hello my name is Belinda T.Charity. I haven't gotten a statement in years about my social security all I need to know is how much will I be getting once I retire.

Belinda Taylor | Aug 29, 2022
VALENCIA HARRIS | Sep 14, 2022

That is the correct address, but be prepared to wait in line once you get there.

how can i change my retirement date

Shirley Baker | Aug 29, 2022
Steve Vornov | Aug 29, 2022

Contact the social security office

Can I walk in or do I need an appointment?

Gary Olson | Dec 2, 2021
Angela Harris | Dec 2, 2021

You must have an appointment to see someone. If you are just dropping off paperwork, you can go in and the security officer will direct you to the drop box.

How can i make an appointment

Star Parker | Nov 2, 2021
Star Parker | Nov 2, 2021

I called

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How many days will it take to get SSN for new born if applied directly in office?

yarram reddy sreelekha | Sep 28, 2021
Toree Brown | Sep 28, 2021

It was a week when I did my daughter's back in 2019...but they're pretty fast once you give them the info...but I could be wrong on the week part.

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Why do the government gives money to other cultures and make us suffer I worked here get do do for an income for living housing fill with rodents the whole building management hides the faults

SHIRLEY PAGE | Sep 28, 2021
wanda houston | Sep 28, 2021

First it depends on the question. As usual, I suggest you call. They have like a 800 $. Google can provide you the number to call and receive help from horses mouth so to speak. That's my best. Have great day. PEACW

How can I get a social security card for my son who is an adult

semone Becton | Sep 28, 2021
Natasha Darnell | Sep 28, 2021

Call and make an appointment

A child diagnosed with speech language impairment qualify for assistance?

Altovise Williams | Sep 28, 2021
Camille | Sep 28, 2021

They will need a child development report from doctor and any/all documents stating that is is a disability or impairment requiring extra medical or therapeutic care. IEPs are important if school age. Most important is medical documentation and evaluations whether school age or earlier. Hope this helps. Lengthy process, if applicable, be patient, keep all documents together, and seek the best possible care. Good luck

Hello..all be blessed..IS A CHILD DIAGNOSISED WITH SPEECH LANGUAGE IMPAIRMENT QUALIFY FOR SSI? HE IS CURRENTLY DOING SPEECH THERAPY AND HAS BEEN DOING THERAPY VIRTUALLY

Altovise Williams | Sep 28, 2021
Shawaun Jones | Sep 28, 2021

I'm not a doctor or therapist, but if you child has significant delays, and has had them since birth; it is definitely worth you exploring the option. Upon applying, Social Security will take information from your child's pediatrician, and then refer you to doctors who assist them in determining eligibility.

what hours are you opoen

Mary Blackburn | Sep 28, 2020
Sharhonda MCLEAN | Sep 28, 2020

Apps. only love u must call them to set that up

Is the richmond office open today

Cathy Vanderhoff | Sep 28, 2020
Renard Benjamin | Sep 28, 2020

Yes..9

How do I address the envelope to mail something

tara bryan | Sep 28, 2020
Kimmy R | Sep 28, 2020

Mailing something to them? Social Security Administration 1834 W Cary Street Richmond, VA 23220

My dad will not give my childrens survivors benefits back. How can I go about getting them back?

Brandy McGuire | Sep 28, 2020
Cherrelle Russell | Sep 28, 2020

Go to the nearestsocial security office and they should be able to help you with that.

How do I report the passing of my Step Mother and set my father up to receive her Social Security?

Aubrey Phillips | Sep 28, 2020
Felicia Boney | Sep 28, 2020

Death certificate, marriage license and other relevant documents to your local office. Also check social security website

Can you get a temporary social security card for employment until your new one comes in the Mail ????

Divine R | Sep 28, 2020
Mike Kelley | Sep 28, 2020

unsure

Is social security call seniors to make appointments to visit you at your home to talk about the changes in benefits coming up because i receive a call this morning just checking hopefully is not a scam.

Darline Roach | Sep 28, 2020
ShaDonna Monèt | Sep 28, 2020

I never heard of them doing that definitely call them to make sure you didn't give anybody your personal information

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What is the best time to come to the SS office?

LANG MEEM | Sep 28, 2020
Cherrelle Russell | Sep 28, 2020

9:00 a.m to 9:30 a.m. That way you probably won't have to wait long to be seen for your business there. Make sure you bring your photo I.d card there too .

how much can i earn in 2019 with penalty?

Gary Meza | Sep 29, 2019
Cherrelle Russell | Sep 29, 2019

Ask your local social security office and or your employer. Cause I really don't know.

I received about three calls today from a number with an 844 area code, saying my social security number has been suspended due to suspicious activity. Am I being scammed?

john wrightson | Sep 29, 2019
Cherrelle Russell | Sep 29, 2019

Yes. That is a scammer calling you. Don't give them any information about your social security benefits, nor your social security number ,nor your name, nor your date of birth, nor anything else. they might commit identity theft and cause huge problems for you.

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How do you report a death

Carol McGrath | Sep 29, 2019
ShaDonna Monèt | Sep 29, 2019

You can go in to the office on cary Street the security will tell u what you need to do once u get in there.

Where can I park when visiting the Richmond, Va office? Do they have a parking lot, garage parking,etc?

Donna Duke | Sep 29, 2019
melfaun | Sep 29, 2019

yes or on street...parking is tight

I received a phone call on my answering machine saying that my social security number has been suspended because of recent suspicious activity. Is this a scam and if so what can we do?

madeline buzzy | Sep 29, 2019
Brandy McGuire | Sep 28, 2020

Yes definitely a scam!! SS will never call you unless you call their # and select for them to call u back because the wait time is really long. But if they need to contact you they always send u a letter in the mail!

Can I apply online for SS

Brian Vonderlehr | Sep 29, 2019
Antoinette Samuels | Sep 29, 2019

Yes

How do I get a new social security card?

Jane Ching | Sep 29, 2019
Jay Magsi | Sep 29, 2019

Just go to the social security office. The sandston office is quicker to get in and out.

I have gotten repeated messages on my phone saying that there has been some sort of criminal activity associated with my social security number, threatening to proceed against me if I do not call the number they give me. Is this a scam?

naquin | Sep 29, 2019
Isaac Wells | Sep 29, 2019

Yes it is social security administration mails these type of things

What time do you close on friday

misty kirby | Sep 29, 2019
Carolyn Venable | Sep 29, 2019

430pm

I lost my social security card an my id, i have to have a social to get my id can i just show a birth certificate to get my social?

Joesey Higdon | Sep 29, 2019
Isaac Wells | Sep 29, 2019

No you have to have a valid ID or passport

Is the governmental shutdown affecting the office hours?

Steven Trivett | Sep 29, 2019
James Jefferson | Sep 29, 2019

No

If I am getting a disability check and I am having a baby, does the baby gualify for a check?

patricia lynch | Sep 29, 2019
Antoine Fleming | Sep 29, 2019

No uless the baby have some type of disability praying that she or he Don't

Can I make appointment online?

Sara Bremner | Sep 29, 2019
Gail Dent | Sep 29, 2019

No you need to call 1800- 772- 1213 for appt

If my father died on the day his social security check was deposited.will that be his last check or is there one more check to come.

Peggie Walker | Sep 29, 2019
Diane Harris | Sep 29, 2019

Only that check

Do they have fax number

Jason Roane | Sep 29, 2019
Leon Chandler | Sep 29, 2019

No fax

Can I walk in? Or do I need an appointment?

Eleanor-Riis Hayibor | Sep 29, 2019
Keidre Tyler | Sep 29, 2019

Depends on what you are doing. To get a ss card or replacement card you can walk in.

Is there a parking lot? because this address is at downtown where parking on the street is Paramount. One might get a ticket if parked in the wrong or overstayed.

Rachael Ojediran | Sep 29, 2018
Thomas Doc Flowers | Sep 29, 2018

Suggest you get there early for parking on the street. No meters, first come first served!

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What's the status of my case

Tasha Terry | Sep 29, 2018
Fdccpm Fdccpm | Sep 29, 2018

N my experience, might b weeks , months(some relatives waited years), u gotta bother ss, until u get the answers u need. [It took years & lawyers that got an huge portion of the $, before uncle w broken neck got anything , to support his family...] Gotta plan for the worst & hope for the best....sorry!...

Can I make an appointment to come in and change my direct deposit

J Crowco | Sep 29, 2018
Fdccpm Fdccpm | Sep 29, 2018

Yes! Bring ur bank info, prob need id, as well

What do I do if I lost my card

Visons of Mark | Sep 29, 2018
W P | Sep 29, 2018

Go apply for another. If u have no id then take the police report

how do I go about apply social security cards for mother in-law who is a newcomer from Vietnam?

love soydomo | Sep 29, 2018
Fdccpm Fdccpm | Sep 29, 2018

No idea...someone, shed light on this topic. Do u ask because Trump is trying to deport her?

Can you get your Social Security card from here

Chang Tindal | Sep 29, 2018
Fdccpm Fdccpm | Sep 29, 2018

They can give u a receipt to use, until the ss card arrives n ur mail

If your Social Security Card is lost/stolden along with your drivers license whom do you report it to and to stop identity theft? Are you issues with a new SCC Number?

Dovie-Sue “Debbie” Settle McCormick | Sep 29, 2018
Debbie Mallory | Sep 29, 2018

Social security office and let dmv know what's going on

Is there a ramp for the handicap

Roger Bieker | Sep 29, 2018
Tykisha Booker | Sep 29, 2018

Yes

How do I make an appointment?

Kathy Kelley | Sep 29, 2018
Biasia B | Sep 29, 2018

You have to go to one of the offices and use the touch screen It will ask if you have a appointment or would you like to make one. If it's something simple you can get help right then, but more complex you will have to make a appointment

Where can I apply for a ss card online...?

Deisy Ledezma | Sep 29, 2018
Misfit 138 | Sep 29, 2018

I was trying to get a new card online and the only way I could find to do it costed money. Your best bet for a free replacement is to go to the local office. It took maybe 30min to45min to get in and out. It felt like I was sitting in the DMV office waiting for a new license lol.

Who do I call to change banking info for dire t deposit

Joyce Kidd | Sep 29, 2017
Fdccpm Fdccpm | Sep 29, 2017

U probably need to bring all documentation IN PERSON to the office. They claim u can make appointment, & avoid hours of waiting

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How many social security cards are you allowed?

Cindy Addington | Sep 29, 2017
Thomas Doc Flowers | Sep 29, 2017

One

Can i become someone's payee again after being their payee before?

Ida Jones | Sep 29, 2017
Fdccpm Fdccpm | Sep 29, 2017

Yes

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