Social Security Administration- Call for Appointment

Jerry Le

Mr. security and the man were nice to everyone. Thank you!!!

ahmad Personal

I have called the Culpeper SSA Office 7-8 times over 5 months to make an appointment and fix a problem. I have to turn in a form and show my birth certificate, which takes 2 minutes. After waiting almost an hour, either there is no answering of the phone or they hang up on me. The Alexandria Office finally told me they will contact Culpeper to make and appointment with me. No calls after 30 days and still waiting. Then, they told me to call Culpeper Office directly since they manage their appointments! Tries several times for almost an hour and the same no-response or hung up on me! I'm out of options and have to forget about getting my Medicare till I am 100 yrs.

Brandi Smith

I think during these times of covid and business operating on different hours, we find miscommunication very frustrating. I waited on the phone for 40 minutes yesterday before anyone answered. The website says the Culpeper office is open by appointment only. When the lady answered yesterday, she explained the office was UPenn as of April 7 and no appt was needed for social security card replacements. When I showed up this morning, I was met at the door by the security officer. If it wasn't for him being super helpful and extremely nice, I would've walked away upset. I was atleast able to drop documents off to start the replacement process but who knows how long it will take to get the actual replacement. LONG STORY SHORT...HERES THE UPDATE FOR THE CULPEPER OFFICE: THEY WILL NOT BE FULLY OPEN UNTIL JUNE.

Jacqueline Therrien

I NEVER leave bad reviews… BUT I have been trying to get my 6 month old sons Social Security Card for months! I submitted ALL of the paperwork and payment in the hospital and I still have yet to get a card. I have tried to call the national number and wait even longer and get told that there is nothing they can do other than for me to mail in the only piece of documentation (birth certificate) of my baby’s and hope that it gets back to me in the mail. Every time I call the local office I get hung up on or told to keep waiting after over an hour wait times… I understand that COVID is a risk but with the rest of the government agencies making accommodations and safe appointments you’d think the SSA would do the same. It’s so upsetting to know that not a single person cares in that office. If I could give 0 stars I would.