Stone Creek Apartments

Category: Apartment complex in Lewisville, Texas

Address: 328 E Southwest Pkwy, Lewisville, TX 75067, USA

Phone: +19724366916

Opening hours

Sunday: Closed

Monday: 9:30AM–5:30PM

Tuesday: 9:30AM–5:30PM

Wednesday: 9:30AM–5:30PM

Thursday: 9:30AM–5:30PM

Friday: 9:30AM–5:30PM

Saturday: Closed

Reviews

L Ransom

Aug 17, 2022

The ac in these apartments do not work, the office people are aware they need to be replaced because they’re very old. The maintenance people told us. Every other week the have new maintenance crews because they all keep quitting. We’ve sent them multiple emails asking for our ac to get fixed and it goes ignored. Drive around the property and you’ll see so many apartments with windows ac’s because nothing gets fixed here. The office is ALWAYS locked. They NEVER answer their phones and the women at the office are incredible rude.

Catherine Coar

Aug 3, 2022

I love my little place. Plenty of healthy mature shade trees. Nice little place. I have a beautiful view of the sparkling blue pool... which has been closed all summer. "There is a shortage in the temp agency staff for the upkeep."(Hire a pool agency, people, use our rent money that is supposed to include access to a "sparkling pool") My neighbors are quiet and polite. Management is polite, thoughtful, professional, personable and truly care about the tenants. Management is always available to take care of any maintenance issues promptly. Unfortunately, the maintenance people have proven to be unspeakably inept and have yet to complete a task or make repairs correctly. I still like my little place, but much less so without the advertised amenity of a pool.

Jennifer French

Nov 25, 2021

I moved in about a week ago and simply just love my new place. It's clean, spacious and quiet. My walls are freshly painted and have new carpet as well. Not to mention the staff is super nice and so helpful!!

Michael Finley

Oct 15, 2021

It is seemingly very good on the outside looking in. Neighbors seem nice. The apartment my friends moved into was freshly painted and new carpets were put in. Sadly the floors are thin so you can hear your neighbors stepping around upstairs. Worse was there were roaches found in the apartment on our third day there. Dishwasher started leaking after one load was done.There are no wheelchair ramps despite having handicapped parking. Laundry machines on site but you need a key card to access them. Offices closed on the weekends. Staff was nice.

Thanks! Your review is awaiting moderation.

Questions & Answers

What time do you guys open Monday through Friday?

S.M. gamer | May 31, 2022
Alex | May 31, 2022

Shut up and waot

Is the regional manager easy to get a hold of?

Joseph | Jan 31, 2022
Megan Rolison | Jan 31, 2022

Joseph, Good morning. I am the Regional Manager for Stone Creek Apartments, my name is Megan Rolison. If you need anything that the leasing office is unable to help you with, they can provide you with my contact information and we'll work to get any issues resolved. Thank you!

Do they have washer and dryer connections?

Joseph | Jan 31, 2022
Megan Rolison | Jan 31, 2022

Yes, some of our floorplans do have washer/dryer connections.

How often do they inspect chimneys?

Joseph | Jan 31, 2022
Megan Rolison | Jan 31, 2022

We have scheduled preventative maintenance and cleaning schedules for all chimneys. If you have any specific questions or concerns about the chimney in your apartments, please don't hesitate to reach out to our leasing office.

How often do you have to let exterminators into your apartment?

Joseph | Jan 31, 2022
Megan Rolison | Jan 31, 2022

We have a rolling schedule of preventative pest control maintenance. We alert our residents to those services as they are scheduled for each building. We also have pest control services weekly for any resident reported issues.

What are the hours of the leasing office?

Joseph | Jan 31, 2022
Megan Rolison | Jan 31, 2022

Our office is open from 8:30 am to 5:30 pm Monday through Friday. Have a wonderful day!

How to register a visitor's car

Concepcion Aguilar | Sep 29, 2019
Joseph | Jan 31, 2022

apartmentpermits.com

Hello, good afternoon, I am looking for a one-bedroom apt that has a rent and a deposit.

Edith Solis | Sep 29, 2018
Joseph | Jan 31, 2022

That is really great news! Thanks for sharing.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places