Address: 10 W Main St, Lancaster, NY 14086, USA
Phone: +17166837413
Sunday: Closed
Monday: 8AM–4:30PM
Tuesday: 8AM–4:30PM
Wednesday: 8AM–4:30PM
Thursday: 8AM–4:30PM
Friday: 8AM–4:30PM
Saturday: Closed
Justin Hanson
Customer service was beyond expectation. I called for assistance with a part and Tammy helped me directly and immediately resolved my need. Warranty is fantastic. Great products from a great company. Thank you.
James Laffety
GREAT COMPANY TO WORK WITH AND VERY KNOWLEDGEABLE
Yan Le
Great Friendly and Efficient Customer Service. Pleasure doing business with :)
Jeffrey Granito
Fantastic product backed by industry leading warranty and exceptional customer service.
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Yes, you can check our “upcoming show” listing on our website to see what shows we will be at for Fire, Law Enforcement, Green Industry, or Towing.
Yes, part of our service to our customers is to help them in understanding what brackets to use and how to lay them out in a vehicle.
No, some brackets are made for specific tools, but much of the PAC line has a broad base of application.
Our products carry a lifetime warranty under “normal use”.
60 days from time of invoice. Must be in new/un-used condition. There is a 15% re-stocking fee. Aluminum can not be returned, as it’s a custom product.
No, but we have many dealers who do. Please check out our dealer locator on our website.
No, metal orders are a custom order which makes them non-returnable. This is why it is important to review your order/tool board drawing in advance.
No, we do not supply the hardware to mount the tool board to your surface.
No, there is not.
No, they do not!
No, you do not!
Dual Trac has a Unistrut center in addition to the PAC Trac centers.
Not at all! We have a Tool Board guide and catalog showing the complete kits. No guessing or cutting required.
Yes, we have a complete catalog of demo and display items, just for dealers.
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