U-Haul Moving & Storage of Orchard Park Rd

Matthew Rau

Never ever get this, they will change locations on you after overbooking which costed me 50-100$ more. The are ridiculous, rude and do not care about your time and energy. Their truck almost did not start up more than half the time. Its non responsive and i swear they design their engines to be not fuel efficient

Nick Shoe

Made a reservation 3 days in advance for their largest truck for moving my home. When i got there I found that they had reserved a truck two sizes smaller. I had to make multiple trips across town, use more gas, and waste more time. Was never notified that I wasnt getting the truck I reserved. In fact the website said it was "guaranteed". Place is a joke. Rent your moving equipment ANYWHERE else.

Pretender

Disappointed in myself I didn't read the folder that they provided to check my gas to see if it was that level of gas that was in the truck. Nor did they tell me about it.

Roxter

I had a very bad experience buying a truck in u-haul. The first time I flew to Spokane, WA to buy a truck - it was available on the website, there were several pieces in stock, the main office also confirmed the availability by phone, it was impossible to get through to the office! Having spent $1100 for 2 tickets with a friend and a whole day, we arrived and as a result the trucks were in reserve before us. We couldn't buy and had to fly back. Two weeks later I found a truck in Baffalo, NY. I watched 5 trucks with a rating of 4 in 3 offices and the description is a cool truck. Of the 5 pieces, one JH 3656m was the best in office 3120 Orchard PARk Rd. Bought it and went to LA. My trip turned out to be a nightmare for me: the truck turned out to be junk on the technical side, although the u-haul ratings were 4 in all respects. My truck could not go straight, if you let go of the steering wheel - it takes it to the left. I burned out the starter, ate lasted until the service. My automatic transmission leaked. I got a hum on the go from the front of the truck. We were scared to go and I was afraid for my safety. Ate lasted and I am in a depressed state from such that sells yuhol with a score of 4 points. I would not recommend anyone to buy an old yhole truck and am considering going to a lawyer to sue the yhole company for exposing my life to safety.