Address: 400 N Robinson St, Richmond, VA 23220, USA
Phone: +18043590971
Sunday: 5:30AM–7PM
Monday: 5:30AM–7PM
Tuesday: 5:30AM–7PM
Wednesday: 5:30AM–7PM
Thursday: 5:30AM–7PM
Friday: 5:30AM–7PM
Saturday: 5:30AM–7PM
Haley Tucker
I had a very uncomfortable experience with the manager or general manager at this location this morning. As I walked up to the store, there was a man that I never saw before who asked me if I could get him a cup of coffee. He may have been homeless, but I can’t say that for sure. I figured that it wouldn’t do any harm to simply buy him a cup of coffee so he entered the store so that I could make the purchase. Upon entering the store, he seemed a little off, but I figured I would buy the coffee and go about my business. The manager seemed angry and escorted him out of the store and brought him the coffee. She then came inside the store and scolded me in front of everyone. She told me he was a really bad guy and asked that I not do that again. She didn’t pull me aside and politely inform me of this. She was loud and the attention made me extremely uncomfortable. Her approach made me feel like I was in the wrong when I had no idea that the man had caused problems in the past. I fully support her decision to kick the man out if he was disrespectful to the employees or other customers in the past. However, her approach toward me was accusatory and inappropriate. Overall, the employees here are extremely nice, but I will not visit this location for a while.
K T
Love this Starbucks location! I come here every morning and it’s always a great experience. Claire is the sweetest and always makes sure to say hi even when it’s busy!
Jon Brewer
Friendly staff for the most part but not so great quality control on the drinks. Some days amazing other days not so much. I would go to the boulevard Starbucks instead
Thisjus10
I don't generally go-to Starbucks if one of the amazing local shops are open but this place is fast,and never messes my order up and I always have lots of customization on my drink. 4 stars is the most I'd give a chain place so good job. Also I've only done mobile orders here.
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I was there just yesterday and they was open .
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