AT&T Store

Chris Kaping

I went to this store to upgrade my daughters phone. Andy in the store was great. We got home and the phone kept overheating. We went back to the Lompoc store to get it replaced, we were told they did not have any in stock and one would be mailed to us. It never came so we called and the person who answered told us we couldn't have had one sent to us, it doesn't work that way. We were told to go back to the store the next day when the manager was in. We went back to Lompoc, manager told us we couldn't return it to ATT and it that it was an Apple problem and that we had to go to Apple. Made an appointment at Apple, Apple tells us it has to be replaced by Att. So we went to ATT in Santa Barbara, they were amazing, but said the ATT in Lompoc is a third party store and that it has to be returned to them and that they are required replace it. If we had bought it at a real corporate Att store we could have replaced it at any Corporate Att store. We live in Santa Ynez. After days, many miles traveled, our time, the fuel, and we still don't have a phone that works. This att store is not corporate, it is third party owned. The manager is horrible. DO NOT GET YOUR PHONE THROUGH THIS STORE!! THEY WILL RIP YOU OFF!

Rosie Gettman

Andy with Lompoc, CA store provided excellent customer service! Took care of all of my questions and needs during my visit.

Vicki Marston

Alexis was the sole employee at our Lompoc AT&T store. He was intelligent, friendly, had a vast knowledge of phones, plans, accessories, etc., and he was extremely friendly and very polite. There were several times during our visit the store would get incredibly busy and Alexis handled every customer with a calming and professional ease. My husband and I along with the other customers were very impressed and hope that he will be recognized as the true asset he is to our local AT&T store.

Lester Peterson

Nancy was very helpful in adjusting my plan, and dealing with the automated cycles necessary to talk to a human. A good experience