Address: 500 Barksdale Blvd #100, Bossier City, LA 71111, USA
Phone: +13189333954
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Quenton Alderman
Kind people. Timely fix. Scratched the top of my challenger bumper.
Arbreuna McGlothan
Took so long with my vehicle, 3 weeks turn to 2 months, and poor communication when it comes to letting you know the status of your vehicle.
Dub V
I chose to bring my Nissan Pathfinder in for repairs after my accident in May. Since then it has been nothing but run around. I don't even get updates on my vehicle anymore. Apparently their original estimate was off weeks after the first so then after the second estimate came back I again had to wait for parts. Then the lies began about when my vehicle would be fixed. The expected pick up date changes every week now. It's September now and I am out over 5k in rentals and the lady that answers the phone has such a huge attitude every time I call and ive only called 3 times in all these months. They don't care. I am the most soft spoken person and respectful person you'll meet so I don't appreciate her attitude when all I'm asking is "will it be another week or maybe more". Don't tell me with an attitude that "you don't know". It's your job to know. This is insane how is my vehicle not done yet but most importantly the way you're treated when you chose to bring your business there is pitiful. I would never recommend this place to anyone.
Kizzy Parrish
Great store always merchandise always in stock
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No, in most cases. You should always be presented with an estimate, so that you can know what's being repaired before the repairs are made, unless your policy indicates otherwise.
Yes, but the commissioner's authority is limited on many levels. Contact your state commissioner's office and ask them to describe the scope of their authority.
Almost never. However, if you choose to take your automobile to the preferred shop, inquire with your insurer to implement its "elects to repair" clause (check your insurance policy). This could possibly cause the insurance company to be responsible for the quality of repairs, among other things.
No in almost every case. Unless your insurance policy provides otherwise, it is not compulsory to take your car to a drive-in claims service. Normally, it will suffice for you to call your insurer and inform them where the vehicle can be examined by a claims professional.
If you are the owner of the automobile, you're the only person with the legal right to make arrangements for the repairs, so it's not the responsibility of your insurance company.
Initially, try to collect from the other party, so that you won't have to pay a deductible. In addition, if you use the other car owner's policy, you may be entitled to a rental vehicle while your car is being fixed. No accident should ever be charged against your insurance policy if you're not at fault.
Take your car, SUV or truck to a reputable repair shop like Red River Collision Center. Ask the shop manager to contact your insurance company and advise them about the damage, and then call your insurer and advise them concerning the vehicle's location.
In almost every scenario, the answer is no. Unless your policy specifically states otherwise, no one can ever tell you to obtain more than one estimate.
Many car owners have absolutely no idea what their auto insurance policy really contains. One common pitfall is to believe that they have "Full Coverage" or "Their insurance company will take care of everything!" When the time comes time for the repairs, most folks are amazed to discover that they don't have provisions within their policy for rental car coverage. Many policies are available that provide excellent coverage and there are a lot of solid insurance companies and agents out there. Always make sure to take your policy out and review it carefully, and go over it carefully with your agent to know what you're paying every month and why! Many families aren't prepared to make the necessary decisions they are forced to make shortly after an accident, so take enough time to review your insurance policy in its entirety.
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