Xfinity Store by Comcast

Category: Internet service provider

Address: 1162 Roseville Pkwy Suite 100, Roseville, CA 95678, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

David Mizono

Sep 21, 2022

Long wait but service was excellent. We had a young lady help us named Terese.

Lisa GONZALEZ

Sep 21, 2022

Our customer service was excellent provided by Zachary. We made an appointment in advance and everything was smooth sailing.

Sardarsuliman Khan

Sep 11, 2022

I really appreciate the patience of the staff

J.M. Cheng

Sep 10, 2022

Waiting more than 30min just to pay my bill? This place is unorganized and inefficiencies. Got a door greeter and checkin in as people come in then unable to help the 10 people waiting around. This is ridiculous

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Questions & Answers

What time does the Roseville store open?

Denman Patricia | Sep 29, 2019
Steven Hafften | Sep 29, 2019

9 every day except Sunday at 10.

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It says you don't do business in Rocklin. Is that true?

Badpandaman88 Gaming Experience | Sep 28, 2021
Cesar Quintero | Sep 28, 2021

Yes and no, the service here depends on your exact location. Some areas in Rocklin do have it but some don't. I would recommend that you call and give your address to verify.

Can we change a plan at the store

Linda Trigubetz | Sep 28, 2021
Tami Cranson | Sep 28, 2021

I did.

Do they have a phone # at the store.

Linda Radice | Sep 28, 2020
Steven Harmer | Sep 28, 2020

There is no direct number to store.

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How can comics continue to bill for service when the equipment was returned in March of this year

Scott Smith | Sep 28, 2020
Johnny Thunders | Sep 28, 2020

You should probably read your contract and talk to their billing department.

What time does Roseville store close on Sunday?

Edna Quirollo | Sep 29, 2019
Rose Leidolph | Sep 29, 2019

6:00 pm

can I get an appointment in advance

Joseph Albert | Sep 29, 2019
Michele Rodina | Sep 29, 2019

It would probably be best to call there and ask since you would need to call to make the appointment anyway. However, I've never had more than a five minute wait just walking in.

Is there an approved list of best modems?

Bob Madler | Sep 29, 2019
Dont TrustTheInternet | Sep 29, 2019

If I was you I'd buy your own personal modem that way they don't get a residual monthly fee on you. Then I'd buy a separate wireless router. Go buy a modem that's compatible with Xfinity Broadband configuration. There's many out there! All you have to do is give them the MAC address. Then I would buy a separate wireless router that can handle your speed. Two separate devices. Do not have one device that does both. It'll cost you a couple bucks prior but I'll save you money on your bill and Xfinity getting richer off us with their high prices. I have the same configuration I'm talking about and I don't have any problems and my internet wirelessly is super fast even faster than the Xfinity modem. Your call.

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What happened to the store on Douglas Blvd?

Sharon Thyden | Sep 29, 2019
My Trucker Friend | Sep 29, 2019

It's in the fountains!

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My Xfinity box blew up today I have an appointment tomorrow but they said I can exchange it here what cables do I need to bring with me or just the box itself

Dawn Jessee | Sep 29, 2019
Jose DeLeon | Sep 29, 2019

Just the box

following up on getting my new I-phone unlocked?

Tom May | Sep 29, 2019
Donovan Irwin | Sep 29, 2019

Did you h

Is there a phone number for the Roseville store? and what are the hours Monday, Feb. 4?

Jackie Churchill | Sep 29, 2019
Derek Koonce | Sep 29, 2019

No direct number. Open to 7p

We are upgrading and were told to bring our tv unit to store and get the new one; we are also getting an internet upgrade do we need to bring that unit in as well?

Anne Lehman | Sep 29, 2019
Michael Guthrie | Sep 29, 2019

Yes

Do you have service in Rocklin?

Sherlyn Mounteer-Beatty | Sep 29, 2019
T Carroll | Sep 29, 2019

I live in Marysville. The closest Xfinity Mobile store is in roseville

I purchased an iPhone 8+ on the second and the price went down today do I have any recourse that doesn’t jeopardize the 300 rebate?

Jim Calahan | Sep 29, 2018
Craig Landis | Sep 29, 2018

Pricing and rebates vary according to retailer. If there is that much difference in price return it and start over.

do you have service in Granite Bay, Ca. 95746?

Kathy Love | Sep 29, 2018
Jose DeLeon | Sep 29, 2018

Yes I do

Hello Can I get self installation kit in your store for Xfinity wifi? Thank you

Shakhnoza Mirabzalova | Sep 29, 2018
Donovan Irwin | Sep 29, 2018

Yes and it only cost 14.99

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I have the service with you and I would like to know how to transfer the service to another address, since I just changed my address.

Claudia Rivera | Sep 29, 2018
Anne Lehman | Sep 29, 2019

You bring both modems..tv and internet one

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